Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Fraud Fusion Taskforce and Integrity Capability Division (the Division) has several APS5 Intelligence Analyst opportunities across the Fraud Fusion Taskforce Capability Branch.

The Division drives the Agency’s integrity response and capability uplift as well as the coordination of the whole-of-government multi-agency Fraud Fusion Taskforce (FFT)

Our division is responsible for:

• Investigating and responding to internal and external fraud against the NDIS which includes undertaking criminal investigations of serious and organised fraud against the NDIS in partnership with Fraud Fusion Taskforce member agencies.
• Managing the tip-off process and collecting intelligence about integrity concerns to ensure this is acted upon. We develop risk profiles through detection analytics which inform our responses.
• Scalable responses, targeted at specific integrity vulnerabilities and cohorts, to address known and emerging integrity and fraud matters.?
• Fraud investigations, which will progress to prosecutions for serious cases.
• Overall governance and management of the multi-agency Fraud Fusion Taskforce (FFT). This includes development of agreed strategic prevention concepts and priorities across FFT agencies and reporting of savings and benefits.

The APS5 Fraud Intelligence Analyst is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The position will be required to provide policy advice within an area of specialisation with advice based on policies and legislation.

The position will be required to undertake activities and tasks using available information where options are not always evident. It will be required to perform procedural, clerical, administrative and operational tasks that supports and contributes to NDIA’s objectives to “build a world-leading National Disability Insurance Scheme”.

The APS5 Fraud Intelligence Analyst will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.

These vacancies are available under three streams; General, Affirmative Measures – Disability and Affirmative Measures – First Nations. Please indicate which stream you are applying for at the time of completing your application.

*General stream is open to all eligible Australian Citizens.

*Affirmative Measures – Disability provisions are open for these positions. The affirmative measure position is to improve employment opportunities for people with disability in the Australian Public Service. They are open only to people with disability. To be part of the affirmative measures employment process applicants must be able to provide evidence at the offer stage.

*Affirmative Measures – First Nations provisions are open for these positions. The affirmative measure positions are to improve employment opportunities for Aboriginal and/or Torres Strait Islander people in the Australian Public Service. To be part of the affirmative measures employment process applicants must be able to provide evidence at the offer stage.

Where you can add value

In the role of an APS5 Fraud Intelligence Analyst, you will utilise analytical tools and databases to gather data from various sources, interpret and analyse the information, and compile detailed tactical intelligence reports highlighting key findings and actionable insights. You will make decisions on fraud intelligence activities, ensuring compliance with relevant policies and legislation, often under the support and direction of senior staff. Your contribution to continuous improvement is crucial, as you identify gaps in business rules and processes, propose new methodologies, and collaborate with colleagues to implement changes. You will identify emerging intelligence risks, conduct risk assessments, and develop mitigation strategies. Additionally, you will provide ongoing intelligence support for investigations, ensure timely escalation of complex cases, and work flexibly across operational functions to respond to peaks in demand. Possessing a Certificate IV in Intelligence Operations or equivalent, along with experience in interpreting and applying policy and legislation, is highly desirable for this role.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from our NDIA office locations, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role closes on 13th April 2025 at 11:30 PM (AEST)

If you have any questions, please contact David Owen on 0472 868 674 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.