About Us:

At Veteran Pathways, our mission is to empower veterans and support their health journeys by increasing access to services and proactively managing chronic health conditions. We are guided by values of integrity, respect, and compassion in everything we do, working diligently to improve the lives of Australian veterans. We connect them with trusted services and allied health professionals who truly listen, understand, and work collaboratively with them to bring their health goals to life.

We are committed to removing the uncertainty around accessing health services, offering clear guidance and personalised care that prioritises health and wellbeing, while fostering a culture of transparency and adaptability. Through this approach, we ensure that every veteran receives the support they need with the utmost respect and dedication.

Our goal is to improve healthcare access and support for veterans through the optimal management of their chronic conditions, embracing our values at every step of the journey to achieve the best possible outcomes. "Empowering Veterans, Supporting Health Journeys" is not just our slogan; it’s the foundation of everything we do!

About the Role:

We are seeking a Clinical Head of Social Work to lead our social work team and oversee the strategic direction of social work services at Veteran Pathways. This leadership position will drive clinical excellence, ensure program effectiveness, and establish evidence-based practice standards that directly benefit our veteran community.

You will serve as the principal clinical authority for social work services and collaborate with senior management to ensure that our social work programs align with organisational goals, driving positive outcomes for veterans.

Key Responsibilities include:

Lead the development and implementation of best practice frameworks for social work programs.

Design, evaluate, and innovate social work programs to enhance veterans' outcomes and service delivery models.

Identify service gaps and ensure high standards are met, while driving continuous improvement.

Report on program outcomes and oversee quality assurance for social work services.

Develop career pathways, implement targeted training programs, and provide mentoring and clinical supervision to foster a culture of continuous learning, while supporting the growth of emerging leaders and encouraging team collaboration.

Provide leadership through guidance, supervision, and performance management.

Review and develop clinical governance frameworks, policies, and protocols.

Represent Veteran Pathways and the social work team at internal and external forums and meetings, advocating for veterans' rights and needs.

Conduct comprehensive psychosocial assessments, treatment planning, and therapeutic interventions for complex cases.

Ensure compliance with legislative and professional standards in clinical practice.

Collaborate with multidisciplinary teams to ensure integrated care for veterans.

Lead quality improvement initiatives and monitor program effectiveness through data analysis and feedback.

Ensure compliance with accreditation standards and contribute to service improvement.

Build and maintain relationships with key stakeholders, including allied health professionals and external organisations.

About You:

You are a compassionate, collaborative, and dynamic leader who can inspire excellence within a social work team.

You will have:

A Bachelor’s or Master’s degree in Social Work, with mandatory AASW registration

Australian citizenship.

Mental health accreditation is preferred but not essential.

Minimum of 5 years' experience in general or health social work, with a strong background in clinical supervision, leadership, and developing clinical procedures and training programs.

Extensive experience in social work leadership, ideally within veteran health or a similar field, with advanced clinical skills in psychosocial assessment, case management, and evidence-based interventions.

In-depth knowledge of veteran-specific health and social care needs, alongside a commitment to maintaining ethical practices and delivering high-quality services.

Strong strategic thinking, problem-solving abilities, and a proven track record in program development and innovation.

Exceptional leadership, communication, and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.

A dedication to fostering a culture of continuous learning, professional development, and high team performance.

A demonstrated ability to lead a high-performing team, manage performance, and ensure the effective delivery of services.

Why Join Us?

At Veteran Pathways, you will be part of a passionate and supportive team working towards a greater cause – improving the lives of our veterans.

In addition to meaningful work, you’ll:

Make a lasting difference in the lives of veterans, contributing to their well-being and care.

Lead a passionate and dedicated team of social workers, driving excellence in service delivery.

Thrive in a collaborative and supportive environment that values teamwork and shared success.

Access continuous professional development opportunities to grow and advance your career.

Enjoy a salary that reflects your experience and value.

Ready to Make an Impact?

If you are a strategic leader with a passion for improving the lives of veterans, APPLY NOW!

We foster a safe, trusting, and supportive workplace where integrity and respect are paramount. Together, we raise the standards for a community-focused, diligent, and responsible workplace, achieving success through belief and action.