Suited for Early Career Stage Candidates with 1-4 years of experience and a Passion for Startups

Junior Product Manager (Pathway to Product/Customer Experience Lead)
Salary: $70,000–$100,000 + super + future ESOP

Company Overview:
At LivedCX, we leverage our patented Gen-AI platform to provide an integrated view of Customer Experience (CX) and Employee Experience (EX), enabling businesses to optimise every conversation touchpoint and drive exceptional results. Our mission is to transform how companies interact with their customers through operational excellence and deep AI-powered insights.

Your New Role:
We’ve titled this role Junior Product Manager to attract emerging talent, but this position is designed to evolve into our Product/Customer Experience Lead role. You’ll start by contributing to UX design, customer feedback loops, product planning, and pre-sales support — and grow into leading product and experience initiatives across the company.

This is a unique opportunity for an ambitious product thinker or designer to scale into a strategic leadership role at the intersection of design, customer insight, and technology.

Your Responsibilities:

• UI Design & Prototyping:
  Leverage your Figma skills to design intuitive user interfaces, ensuring seamless user experiences that reflect customer needs and our product vision.
• Customer Engagement:
  Work directly with customers to gather feedback, distil insights, and translate them into actionable product improvements.
• Product Roadmap Management:
  Collaborate with stakeholders to help define, prioritise, and refine roadmap items that balance business value with user needs.
• Tool & Workflow Management:
  Use Productboard to manage product workflows, and maintain a working understanding of Jira or other agile tools.
• Pre-Sales Support:
  Partner with the sales team to showcase features, demos, and product capabilities to potential customers, helping communicate value effectively.

What We're Looking For:

• A graduate or professional with 1–4 years of experience in Product Management, UX/UI Design, or a related discipline
• A strong interest in customer experience and a desire to grow into a broader product or leadership role
• Proficiency in Figma with an understanding of good design principles
• Great organisation skills, adaptability, and a proactive approach to learning
• Strong communication skills and a desire to work cross-functionally

Why Join LivedCX?

• Career Progression:
  This role is designed to grow into a Product/Customer Experience Lead, with real ownership across product and customer insight functions.
• Cutting-Edge Environment:
  Work with a forward-thinking team that’s using Gen-AI to revolutionise CX and EX across industries.
• Professional Growth:
  Hands-on mentorship, meaningful work, and direct exposure to strategy and execution

If you’re passionate about product, design, and customers — and want a fast-track role with room to grow — we’d love to hear from you.

Apply now and help build the future of LivedCX.