Location Manager - Various Locations

Part-time to Full-time (08 FTE - 1 FTE)

West Leederville, Gosnells and Midland

Relationships Australia WA is a leading provider of relationship support services to the West Australian community with professional and highly motivated staff.

About the role

At Relationships Australia WA, we’ve been proudly supporting West Australians for over 70 years. Our mission is to provide relationship support services for individuals, couples, families, and communities. We believe that everyone has the right to belong, and we work tirelessly to create a welcoming and inclusive environment for all.

Position Overview

The Location Manager role is responsible for overseeing the efficient and effective delivery of Counselling, Mental Health, and FDV services in this location, Redress Support Service and Adoption Support Service. This role ensures the staff are supported and well-resourced to enable programs to meet contractual requirements, minimum client numbers and delivery of high-quality services while adhering to relevant policies and regulations and aligning with the RAWA’s vision to support people to thrive in their communities. This role works in close collaboration with the quality team and client experience roles to ensure clients receive high quality services.

Key Responsibilities

1. Location Management

Oversee the day-to-day operations of our location office facilities.

Ensure a safe, welcoming, and efficient environment for all clients and visitors.

Ensure adherence to contract requirements, provide monthly internal and funder reports, and collaborate with internal teams to support data-driven decision-making.

Support staff with clinical work, manage client risks, and escalate issues when necessary. Assist with client services if required and broaden practice expertise in other program areas.

Collaborate with maintenance teams to address any facility-related issues promptly.

Inspire staff through effective communication of the organisational vision, model core values, foster a culture of continuous improvement, and maintain a collaborative, person-centred approach.

Build strong relationships with local community organisations, schools, and government agencies.

Qualifications and Experience

Bachelor’s degree in Social Work, Psychology, or a related field (required).

Minimum of 3 years of experience working in frontline service delivery in health or community services field

Previous service management , people management and /or clinical supervision desirable.

Passion for community development and social impact.

Benefits

Unique opportunity for professional growth and experience - develop your experience in management and clinical practice. Professional development/training provided.

Salary $107,000 up to $119,000 per annum pro rata + 11.5% Superannuation

Non-for-profit salary packaging – up to $18,550

Additional annual leave at year-end - up to 3 days

13 weeks long service leave at 10 years, and an additional 13 weeks every 7th year after

We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.

We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply

A copy of the position description is available upon request.

Application instructions:

Applications must include a cover letter outlining suitability for the role, a current resume citing professional referees and preference location . Application to be submitted via SEEK.

Applications close at 4 pm on 17th of April 2025

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.