Why You’ll Be Excited About This Role

Are you a people-focused team leader who thrives in a fast-paced, dynamic environment? As the Team Leader – Customer Enablement, you’ll supervise an event logistics team that bridges the gap between clients and our venue delivery teams.

From corporate seminars to virtual training sessions and large-scale conferences, you’ll play a key role in bringing remarkable event experiences to life. Plus, your ideas to help streamline processes and enhance service delivery will make making a real impact on the business.

How This Will Transform Your Career

This is your chance to enhance your leadership skills by coaching and mentoring a small team across Sydney and Philippines. You’ll build deeper industry expertise in business events and client management, while positioning yourself for further progression as a people leader or within Field Sales, Event Services or Venue Operations.

Why You'll Like Working Here

At Cliftons, we live by our FLIPIT values: Fun, Leadership, Integrity, Passion, Innovation, and Teamwork and you will enjoy a supportive culture where no two days are the same.

• All Roles Flex – We’re open to part-time arrangements for this role (eg peak hours are 9 AM – 3 PM). Plus, enjoy Me Days, extra leave purchase options, and even a paid mini-break before you start!
• Recognition & rewards – Be celebrated for your work and for living our FLIP IT values
• Access to on-the-job training, LinkedIn Learning, and a personalised career development plan to sharpen your skills and stay ahead in the industry.
• Lifestyle perks – Enjoy discounts on retail, healthcare, entertainment, dining, and more.

What You’ll Be Doing

• Coaching and developing a team to deliver top-notch client service and event coordination.
• Overseeing event logistics, ensuring seamless execution from booking to pre- delivery.
• Driving process optimisation and system improvements to streamline operations.
• Collaborating across the organisation to meet client event delivery needs.
• Acting as the escalation point for complex client requests, finding solutions quickly and effectively.

What Type of Person will be Successful

We’re looking for a calm, organised team leader who can prioritise, plan, and coach a team of dynamic doers in a high-volume service environment. Event management experience isn’t essential—if you enjoy developing people, working with details, solving challenges on the go, and ensuring seamless client experiences, you’ll fit right in.

How to Apply

Join us and be part of a team that delivers remarkable event experiences every day. Please send us:

• A copy of your CV
• A cover letter outlining why you'd be a good fit for the role

We look forward to hearing from you soon!

• PD - Team Leader - Customer Enablement