Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Fraud Fusion Taskforce and Integrity Capability Division drives the Agency’s integrity response and capability uplift as well as the coordination of the whole-of-government multi-agency Fraud Fusion Taskforce (FFT).

The Fraud Fusion Taskforce and Integrity Capability Division (the Division) has several APS5 Integrity Officer opportunities across the following Branches of the Division:

• The FFT Capability Branch leads the overall governance and management of the multi-agency FFT. The Branch delivers integrity capability uplifts across the NDIA and FFT through strategic prevention initiatives, driving whole of government integrity law reform, and co-designing these with the disability community and advocates.
• The Fraud Investigations Branch investigates and responds to internal and external fraud against the NDIS. Our Branch also represents the operational part of the Fraud Fusion Taskforce (FFT). The Branch includes the Scheme Debt team, which manages the raising and recovery of debts identified through integrity activities and administrative functions.
• The Intelligence and Analytics Branch collects intelligence about integrity concerns, including through tip-offs and other sources, to develop risk profiles, and ensure that these are acted upon.
• The Scalable Responses Branch implements a range of innovative and dynamic responses to risk profiles generated in the Intelligence and Analytics Branch. We use a range of levers including planning, policy, communications, payment integrity and provider-focused actions to close integrity gaps in the NDIS.

The position is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The APS5 Integrity Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.

These vacancies are available under three streams; General, Affirmative Measures – Disability and Affirmative Measures – First Nations. Please indicate which stream you are applying for at the time of completing your application.

*General stream is open to all eligible Australian Citizens.

*Affirmative Measures – Disability provisions are open for these positions. The affirmative measure position is to improve employment opportunities for people with disability in the Australian Public Service. They are open only to people with disability. To be part of the affirmative measures employment process applicants must be able to provide evidence at the offer stage.

*Affirmative Measures – First Nations provisions are open for these positions. The affirmative measure positions are to improve employment opportunities for Aboriginal and/or Torres Strait Islander people in the Australian Public Service. To be part of the affirmative measures employment process applicants must be able to provide evidence at the offer stage.

Where you can add value

The APS5 Integrity Officer is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.

• Manage team workload and operational processes in line with leadership direction, ensuring compliance with relevant legislation, agency guidelines, and documented processes.
• Identify emerging risks and evolving methodologies related to NDIA participants, partners, and providers.
• Conduct targeted reviews of claims or cases through engagement with stakeholders, providers, plan managers, and participants.
• Assist with the management of operational registers, including system updates and unresolved issues. Provide input to assurance and compliance reports, articulating review outcomes and required actions, including delivering compliance decisions to stakeholders.

Enough about us, let’s talk about you

As an APS5 Integrity Officer, you will manage the team workload in line with leadership direction, ensuring compliance with relevant legislation, agency guidelines, and documented processes. You will gather financial and other information, applying analytical tools to produce insightful reports. Identifying emerging risks and evolving methodologies related to NDIA participants, partners, and providers will be a key part of your role.

You will collaborate with team members and internal stakeholders to develop specialized knowledge in areas of expertise. Additionally, you will conduct targeted reviews through stakeholder engagement, and provide input to assurance and compliance reports, articulating review outcomes and required actions. You will also deliver compliance decisions to stakeholders and support business improvement activities, including developing systems, processes, and practical tools. This role requires you to be proactive, analytical, and collaborative, ensuring the integrity and effectiveness of NDIA operations.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from our NDIA office locations, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11:30 pm AEST Sunday 13th April 2025

If you have any questions, please contact David Owen on 0472 868 674 or by email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 or [email protected]

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.