Company description:

Grampians Health exists to serve our communities across the Grampians region, providing complete care as close as possible to people's homes.

Job description:

$29.57 per hour + salary packaging | State Wide Equipment Program - Administration Officer

Permanent Full Time position - 80 hours a fortnight including a monthly ADO

About the Role
The State-wide Equipment Program (SWEP), funded by the Department of Health, provides subsidy funding to help frail aged individuals and those with permanent or long-term disabilities access aids, equipment, and modifications. This ensures they maintain their safety, independence, and community participation while supporting families and carers. As an Administration Officer, you will provide a high level of administrative support, processing applications and ensuring the service achieves its aims.

Key Responsibilities
• Process funding requests in line with relevant guidelines
• Check eligibility of consumers for the subsidy program
• Liaise with consumers, Allied Health Practitioners, and suppliers
• Manage incoming phone queues and email inboxes
• Ensure timely and accurate administration of all applications
• Maintain a high standard of customer service

Skills & Experience
• Competent in MS Office Suite, particularly Excel
• Previous experience as an Administration Officer
• Strong customer service skills
• Empathy for consumers and understanding their needs
• Proactive and positive approach to work

To see a full copy of the Position Description please click here

Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Karolina Wilanowska on 03 5333 8176 for a confidential discussion.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat Region
Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.