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Case Manager - North Coast

Safe Places For Children
North Lakes, QLD
A$97,958 p/a + Super + Salary Packaging + Bonus
Community Services & Development → Child Welfare, Youth & Family Services
Full-time
On-site

Posted 9 days ago


About Us

At Safe Places, it’s all about the young people.

Each child is unique with their own story. So, we tailor care plans and personalise their living environment, surrounded by a carefully selected team of youth workers.

Established in 2006 as a non-profit in Queensland, we've cared for over 2000 young people. Our philosophy revolves around providing care, support, respect, and hope to young people in our community. We're expanding rapidly and seeking talented team members who share our values and wish to join our community for mutual success.

About the Role

Our Case Managers work standard contact and non-contact hours each week. The position calls for flexibility and adaptability around your case load and the young person’s needs and will be based in our North Coast area.

Responsibilities include;

  • Supervision of Youth workers, facilitation of team meetings and managing small teams.
  • Coaching and development of Youth Workers.
  • Case planning and case inductions.
  • Liaison with key stakeholders and support agencies including child protection agencies and departments in relevant states.
  • Establishing a therapeutic care environment and positively managing the young person’s behaviour.
  • Ensuring that a high standard of meal planning, cleanliness, and activities are planned and maintained in the best interest of the young person in the home environment.
  • Positive role model of workplace health and safety culture.
  • Role modelling Safe Places for Children Values: Supportive, Responsive, Professional, United, and Passionate.
  • Ensuring delivery of high-quality care leading to positive outcomes for children.

About You

Experience/Personal attributes we’re looking for:

  • A positive motivated person with a minimum of 6 months’ experience working with children with significant pain-based behaviours.
  • Minimum qualification of Certificate IV in Child, Youth and Family Intervention or other recognised qualification.
  • Ability to work shifts and in-home sleepovers.
  • Ability to accommodate roster changes and on-call requirements at short notice. We strive to finalise rosters at least 2 weeks in advance, although changes may occur due to the dynamic nature of work.
  • Ability to participate in weekly meetings.

Applicants must be eligible to live and work in Australia, hold an unrestricted driver's license, and be willing to undergo state-specific checks, including working with children clearance and relevant qualifications. We encourage applications from Aboriginal and Torres Strait Islander candidates and take pride in being an inclusive employer.

Why Choose Safe Places?

At Safe Places, we understand that our team is the cornerstone of our success. That's why we aim to create a team where everyone works together and helps each other grow. Here are some of the benefits of choosing Safe Places:

  • Above-award guaranteed weekly income that improves financial stability.
  • Annual anniversary bonuses (up to $5000 based on number of years of service).
  • Rewards and recognition system that appreciates and celebrates your achievements.
  • Access to discounts and cashbacks at hundreds of retailers across Australia.
  • 6 weeks annual leave with 17.5% leave loading and annual bonuses.
  • Generous salary packaging to increase your take-home pay.
  • On-call support during shifts.
  • 24/7 access to Employee Assistance Program.

Investing in your success:

  • Full support for career progression studies.
  • Leadership Academy for developmental pathways.
  • Career progression opportunities.

Working at Safe Places

In the heart of Safe Places, a blend of Unity, Support, Responsiveness, Passion, and Professionalism is what defines us. When you become part of our team, you’re part of a community that prioritises integrity and professionalism and celebrates diversity. In all we do, we aim to foster an atmosphere of respect, collaboration, and mutual advancement, dedicated to impacting the lives of vulnerable young Australians.

But here’s the best part: smiles, breakthroughs, and connections – priceless rewards for your dedication. If meaningful work, a supportive team, and making a real difference speak to you, then Safe Places might be the perfect fit for you. Come and join us.


About Safe Places For Children

Brisbane, QLD, Australia
Banking & Financial Services

Our vision is to provide children and young people in care with individualised therapeutic residential services in Australia.

Our mission is to employ educated, excellent and enthusiastic staff to guide young people along a personal growth journey using our Integrative Practice Framework.

With a focus on being United, Supportive, Responsive, Passionate and Professional we have created a culture where people can thrive.

Source: This is an extract from the company's own website.

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