About the opportunity

IFYS Accommodation Services has an opportunity for a Housing Support Worker to join the Transitional Housing Team. Covering a period of parental leave, this role is based in Nambour, supporting the Sunshine Coast and parts of the Moreton Bay region.

The Transitional Housing team work with young people and their children who are experiencing homelessness and are in need of short-term accommodation and support.

The Housing Support Worker will be responsible for the provision of tenancy intake and assessment services, casework and life-skills development with young people.

What's on offer?

• Fixed part-time role, contract until 14th November 2025
• Minimum 67.5 hours per fortnight (9 day fortnight, 8:30am to 4:30pm)
• Part-time hourly equivalent starting $37.35 + superannuation
• Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
• Unique in house training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training
• Career & professional development opportunities
• Positive and supportive work environment
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP

Responsibilities of the role:

• Respond to enquiries and advise on options for accommodation and support
• Conduct assessments from referrals with young people seeking accommodation and support
• Develop and implement action plans with young people designed to meet their unique needs and goals with support of the Coordinator
• Assist with the development and/or deliver programs, activities and training that support service users and students
• Assist with the management and maintenance of all aspects of the client’s tenancy – including entry and exit reports, quarterly inspections, lease monitoring & management, rent collection and bond lodgements
• Ensure property repairs and maintenance needs are addressed
• Complete administrative duties, waiting lists, client folders petty cash, case notes, time sheets and incident reports

Requirements for the role:

• Experience working with young families with complex needs or an understanding of the impacts of trauma on a young person's life
• A go-getter attitude with the ability to adapt to changing situations and remain calm in the face of a crisis
• Excellent communication skills and the ability to build rapport quickly, especially with young people
• Qualifications in or currently studying Youth work, Mental Health, Community Services, Human Services or Social Work highly desirable

Must hold or be willing to obtain if successful:

• Valid Queensland driver's license with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (A new check will be completed through IFYS systems)

Other requirements:

If progressed after interview stage, you will be requested to provide the details of your two most recent and relevant line managers to provide reference checks (this must include your current employer).

Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

Applications close 5:00pm Monday 7th April 2025

If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Danielle in the Recruitment team or email [email protected]