Assistant Manager Ticketing Operations

Australia's largest public museum organisation is seeking an Assistant Manager Ticketing Operations at Museums Victoria.

ABOUT MUSEUMS VICTORIA:

Museums Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building.

To learn more about Museums Victoria, please visit About us - Museums Victoria

ABOUT THE POSITION:
The purpose of this position is to support and optimise Ticketing Operations by coordinating the development, delivery, and review of key activities and services. The position is at the forefront of ensuring efficient design and management of ticket sales, revenue collection and reporting requirements for Museums Victoria.

Some of the key duties include:

• Management and administration tasks for the Museums Victoria Ticketing System
• Assisting and supporting the Ticketing Operations team.
• Partnering with cross-functional teams to understand ticketing needs and priorities
• Assuring delivery of timely and accurate ticketing creation processes, reporting, and analysis.
• Contributing to business improvement programs, projects and services.

The successful applicant will have:

• Experience in the management and administration of ticketing systems.
• Excellent conceptual, analytical, and problem-solving skills, with high attention to detail
• Excellent interpersonal and organisational skills.
• Experience producing reports, procedures, and other documentation, and effectively communicating information to a range of stakeholders.

OTHER INFORMATION

This role is full time, ongoing. The salary on offer is $92,332 pro rata + 11.5% Superannuation.

HOW TO APPLY?

To view the position description, visit Careers - Museums Victoria. From our Current Vacancies page, select “All Jobs” and click on the link for this job's listing.

To apply, please click “Apply for this Job” at the bottom of the job listing page.

Please submit the following documents with your application:

• Your Cover Letter
• Your Resume
• A written response addressing at least four of the Key Selection Criteria as outlined in our Role Statement is strongly encouraged. (Please refer to attached document)

Please note: Applications unsupported by a Resume and Cover Letter will not be considered.

For more information about this position, please contact Simone Richardson at [email protected].

APPLICATIONS CLOSE: 13 April 2025 (11:59pm)