Education & Tour Facilitator - Casual

About the Company

Yakult Australia is a global leader in probiotics, manufacturing and marketing the unique fermented milk drink, ‘Yakult’. Sales have grown substantially in Australia since 1994. We operate in all states of Australia, with our head office and state-of-the-art manufacturing plant located in Dandenong South, Victoria.

An exciting opportunity currently exists to join the Yakult Australia Public Relations Team as an ‘Education and Tours Facilitator’ at our Head Office in Dandenong. Yakult Australia will provide on-the-job training and product knowledge, however a diploma, degree, or work experience in education, training, or nutrition will be looked upon favorably.

We are looking for someone with an interest in running tours and presentations and eligible for a working with children check.

Hours of Work

As this is a Casual position, the days and hours will change from week to week. We are looking for someone who can ideally work between the hours of 8:30am - 5:00pm, and is available between Monday-Friday (inclusive).

The successful candidate will be available to commence work in late April/early May.

Key duties will include, but are not limited to:

• Promoting and enhancing the Yakult Australia schools and education program by conducting internal site tours, external school visits (primary, secondary, and tertiary) and through the establishment and maintenance of suitable education resources. Providing nutritional talks and educational presentations for all age groups as well as liaising with teachers
• Strengthening brand awareness through communicating education, nutrition, and brand content via digital media
• Being the first point of contact for client enquiries regarding educational bookings, helping to provide information to clients about our services and coordination of bookings as required
• Respond to written, phone, and online enquiries concerning Yakult Australia including product composition and benefits
• Assisting in receiving and resolving customer enquiries and complaints

The ideal candidate would have:

• Great attention to detail and highly organised
• Proven public speaking abilities
• Ability to multi-task with a proactive, can-do attitude
• A background in education, training, and/or nutrition

Thank you for your interest in working for Yakult Australia!