About The Blue Fin Fishing Club

Established in 1956 by a collective of local fishermen, The Blue Fin Fishing Club proudly stands as Australia's largest fishing club, with over 7,500 members. Today, our nationally renowned social hub offers a warm and inviting setting for members to enjoy quality time with family and friends.

Our diverse facilities include a Bistro, Bar, Café, gaming room, kids' room, and versatile function and training rooms. Conveniently situated in Inala, just 30 minutes from Brisbane CBD, 30 minutes from Ipswich, and 1 hour from the Gold Coast, our club provides a central and accessible location for our members.

The strength of The Blue Fin Fishing Club lies in its integral role within our community. We actively sponsor local projects and operate a community support program, ensuring that every dollar generated is reinvested into fishing initiatives or the continual improvement of our services and facilities.

In this hands-on role reporting to the Duty Managers, you will play a crucial part in delivering an exceptional customer experience to our valued members and guests from the moment they step into our Club.

About the Role

• Serving customers across Gaming, TAB, Keno, and Bar areas.
• Demonstrating a clear understanding of responsibilities to customers in accordance with RSA, RSG, and the Liquor Act requirements.
• Maintaining the club's presentation standards, ensuring cleanliness, order, and safety.
• Adhering to gaming and bar standards, procedures, and processes.
• Keeping abreast of updates on food, bar products, offers, and processes.

Skills/Experience

• High proficiency in interpersonal, communication, and teamwork skills.
• Demonstrated experience in the hospitality industry or a similar environment.
• Responsible Service of Alcohol and Gaming (RSA & RSG) Statements of Attainment.
• Upholding high standards in customer service with a robust customer service background.
• Flexibility in availability to work rostered shifts, including days, nights, and weekends.

What You Can Expect

• A rewarding opportunity within a community-focused club in the dynamic hospitality and gaming industry.
• Join a friendly team of dedicated professionals offering unwavering support throughout your career, including training and development.
• Free parking facilities.
• A positive working culture and flexible conditions.
• Team member discounts on food and beverages at our Bistro and Coffee Shop.
• Access to our Employee Assistance Program, providing free, professional, and confidential counseling services for you and your immediate family.

If you believe you are the ideal candidate for this role, please submit a cover letter and CV showcasing your qualifications and suitability.

Please note that applications via recruitment agencies will not be accepted.