About Us

Located at 1 Jones Street, Townsville QLD 4810, Townsville Support Solutions is a trusted provider of high-quality support services for individuals with diverse needs. We are passionate about fostering independence, well-being, and community connection in a safe and supportive environment.

About the Role

As a Disability Support Worker, you will play a key role in supporting individuals with complex needs to enhance their quality of life. Your ability to communicate effectively in English and your experience in the field will ensure the delivery of exceptional care and support.

Key Responsibilities:

• Build strong, trusting relationships with the individual by providing consistent and empathetic support.
• Assist with daily living tasks, including personal care, meal preparation, and household activities, while promoting independence.
• Facilitate engagement in community activities and social interactions.
• Provide emotional support and implement positive behavior strategies.
• Accurately document daily activities, progress, and any incidents.
• Collaborate with a multidisciplinary team to deliver tailored support.

About You

We’re looking for individuals who are:

• Experienced: You have proven experience as a Disability Support Worker or in a related role.
• Strong Communicators: Your English communication skills are clear, professional, and empathetic, enabling you to effectively connect with individuals and teams.
• Caring and Compassionate: You have a genuine passion for supporting individuals to achieve their goals.
• Professional and Reliable: You maintain boundaries and deliver consistent, high-quality care.
• Calm and Adaptable: You can respond effectively to challenging situations.

We are seeking individuals who are available for sleepover shifts and outside of school hours. Please do not apply if you do not have availability for these times

Essential Criteria:

• Excellent English communication skills, both verbal and written.
• Current First Aid and CPR certification (or willingness to obtain).
• NDIS Worker Screening Check (or willingness to obtain).
• Driver’s license and reliable transport (preferred).
• Availability for flexible shifts, including weekends if required.

What We Offer

• Supportive Work Environment: Work with a dedicated team that values your contributions and offers regular training.
• Career Growth: Opportunities for advancement and skill development within a respected local organization.
• Flexible Hours: Enjoy work-life balance with a range of shifts to suit your schedule.
• Meaningful Work: Make a genuine difference in someone’s life while building a fulfilling career.