Clear the way for your new operations role!

We are Cirka, a rapidly growing Australian business. Over the last 35 years we have developed into a multi-faceted business partner, delivering quality cleaning and facility services at international sporting events, iconic entertainment venues, premium commercial properties and national retailers.

Opportunity for you!

Due to our continued business growth, we are looking for an accomplished Operations or Facilities Management professional ready to step into a Contract Manager role on a full-time permanent basis. This role will be responsible for overseeing the delivery of cleaning services at a prestigious site for one of our high-profile clients in the Melbourne CBD. This key management position will be pivotal in building and maintaining a strong relationship with the client and ensuring operational and financial metrics are met within the contract.

Based at our client location, you will be joining a national business with a strong presence in Victoria. For the right candidate who is prepared to roll up their sleeves and be agile to adapt to changing dynamics, this crucial role provides you with unlimited opportunities to make an impact.

Reporting to the Operations Manager (Commercial & Education) and overseeing two Client Service Manager, your key responsibilities will include:

• Ensure the effective management of site operations, including clear understanding of the agreed scope of works and integrated management plans for each site.
• Lead, manage and motivate the team, including regular 1:1 development meeting. Provide timely and constructive feedback to team members on a regular basis.
• Build and maintain excellent relationships with the client and other stakeholders, ensuring open and transparent communication.
• Ensure financial processes are followed including management of P&L, creditor reports, purchase orders and payroll approval.
• Accountable for compliance across the contract and actively work with other business functions to mitigate against any risks.
• Complete reports, contract plans and strategies as required along with any other business reports.
• Complete and manage the preparation of quotes and/or tender responses as identified, including proactively following up.
• Ensure safe work practices are followed within the business and that equipment and machinery is maintained in a safe operating condition.

To be considered for this role it is essential that you can demonstrate that you possess:

• Proven experience in client management, with a strong ability to build and maintain successful relationships through effective communication.
• Experienced with cleaning service operations, contract management, leadership and people management.
• Excellent customer service and relationship building skills.
• Strong understanding of financial processes, including managing P&L, data analysis and purchasing, to ensure operations are delivered within budget.
• An effective team player, with ability to adapt and change in a growing business environment.
• Good written and verbal communication skills, including experience in completing reports and presentations for senior management.
• Experienced in completing audits, hazard identification, and risk assessments, including Safe Work Method Statements (SWMS).
• Experienced in incident investigations with a good understanding of the WorkCover process and employer injury management obligations.
• Strong computer skills in Microsoft Office suite and experience working with online document management and auditing systems.

CirkaPerks

At Cirka, we treat our people with respect and appreciate their hard work in jobs where expectations are high. We recognise that our people are the centre of our business, and we are continually looking for ways to provide benefits that support your life, not just your working life.

• Comprehensive TRP (Total Remuneration Package) consisting of base salary ($105-$115k) + superannuation, participation in Cirka bonus scheme of 15%, mobile phone & laptop.
• 4 weeks annual leave plus an eligibility for a week of Wellbeing Leave along with access to both Volunteer Leave and Study Leave after 12 months of service.
• Paid Parental Leave.
• Exclusive access to discounts and cashback with hundreds of retailers, so you can save money every day.
• Access to CirkaPerks Wellbeing Centre where you can access a vast library of fitness videos, healthy recipes and articles to help you, no matter where you are, in your wellbeing journey.
• Lead your own development with access to CirkaDevelop our online training portal where you can access over 100,000 courses to learn a new skill or expand on your current knowledge.

Cirka is committed to equity, inclusion, and diversity to drive our business results, provide an environment where everyone feels respected and where different views and alternative perspectives are valued. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people of varied age, ability, and faith.

Ready to Apply?

To apply for this exciting opportunity please submit through the Seek platform CV and cover letter addressing the key selection criteria.

To discuss the role in more detail, please contact Monica via [email protected] or check out our website to find out more about us www.cirka.com.au