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Gambling Intervention Counsellor Case Manager

Lives Lived Well
Beenleigh, QLD
A$85,120-$97,377 p/a + super + salary packaging
Healthcare & Medical → Psychology, Counselling & Social Work
Full-time
On-site

Posted 17 days ago


At Lives Lived Well, we’ve been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence… and we’d love you to be part of it.

Your Opportunity

Join our Brisbane South-based service as a Gambling Intervention Counsellor Case Manager, delivering both telehealth and face-to-face counselling and case management.

As a Gambling Intervention Counsellor Case Manager with LLW, you will manage enquiries, complete risk assessments and deliver group work. Whilst you will be mainly based at our Beenleigh office, you will frequently visit other LLW services and locations to deliver groups and engage with staff from other programs. Other locations will include Woolloongabba, Beenleigh and Logan House. You will also provide outreach appointments in the Brisbane South area for clients who prefer to meet in a different location, for example a shopping centre or coffee shop.

Whilst this is an autonomous role and you will be the only Gambling Intervention Counsellor Case Manager based in the Beenleigh office, you will have frequent opportunities to interact with your colleagues, local teams, and your team leader, who will provide support, training, and professional development to you.

This is a permanent full-time position. The gross annual pay rate ranges between $85,120 to $97,3477 per annum plus superannuation, depending on skills, experience and qualifications. We also offer salary packaging benefits including a Meals and Entertainment card.

What you’ll bring

As a self-motivated Clinician, you will have experience in providing support to those who struggle with gambling, AOD or other dependencies. Your “can do” attitude, and positive approach will be coupled with:

  • Hold a Bachelor level qualification in social work, psychology, counselling, mental health (or a related discipline)
  • Experience in delivering counselling services and managing client cases
  • Willingness to build skills in working with clients with AOD and gambling comorbidities
  • Confidence and capability to build your own caseload by reaching out to current clients who have been identified as requiring support with their gambling
  • The ability to work well in a team environment as well as an individual contributor
  • Adaptability and an agile approach with capacity to handle your tasks with a high degree of flexibility
  • Experience in developing and delivering education programs and group facilitation is highly regarded but not essential
  • Drivers Licence and the ability to apply for a Working with Children Check (Blue Card).

Why work for Lives Lived Well?

Being part of our Rocky team means you’ll be supported by a collaborative and engaged team – both onsite and remotely. You’ll get the opportunity to be part of a passionate group of people who love what they do! We also offer:

  • An extra 5 paid leave days per year to support your wellbeing and work-life balance
  • Perkbox Discounts – save on everyday items including groceries, petrol, and leisure activities from over 360 retailers
  • Be trusted with autonomy, within a supportive, respectful environment.
  • An Employee Assistance Program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.

How to Apply

Applications close on Friday, 11th April 2025; however, we will be interviewing throughout the process and may close applications early.

For questions about the role or for a copy of the position description, email [email protected]

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.

#LLW


About Lives Lived Well

Bundaberg, QLD, Australia
Community Services & Development
501-1000 employees

We are a not-for-profit healthcare provider that offers evidence-based services across Queensland, New South Wales, and South Australia. We specialise in supporting people with concerns related to alcohol and other drugs (AOD), mental health, transitioning from corrective services, veterans' wellbeing, and gambling.

We bring experience, empathy, and a judgement-free approach to every person’s journey, recognising that life is complex. We work alongside clients to unlock their capacity for positive change by providing person-centred support using verified, contemporary clinical approaches.

Our passion lies in supporting people, and we’ve been doing just that for over forty years.

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