Transport and Main Roads' (TMR) vision of Connected communities in a sustainable, thriving, and inclusive Queensland, is aspirational and describes where we want to get to. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders.

Every day is different and so are our teams. We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.
TMR is committed to reconciliation and creating a workplace that empowers Aboriginal peoples and Torres Strait Islander peoples to thrive.

We strongly encourage applicants from all life experiences and backgrounds to apply.
Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.

About us
Translink Division is responsible for delivering public transport across Queensland, with the Communication Team focused on external communication for bus, train, ferry and tram services and network changes. The objective of the Communication Advisor is to deliver clear, customer-first messaging about changes on the network.

Key responsibilities
The role of the Communication Advisor is to develop, implement and evaluate communication and community engagement strategies and activities to support the delivery of public transport services, changes and initiatives.
Some of your responsibilities will include:
• providing expert communication and community engagement advice to project teams, including identifying and mitigating risks
• developing, implementing, and evaluating communication and community engagement strategies to tight timeframes and within budget
• developing high quality, tailored and effective communication tools and content, including advertising, printed collateral, passenger information and associated messaging
• cultivating and maintaining effective relationships with key stakeholders to assist Translink to achieve its goals and objectives.

About you
We recognise and celebrate that everyone is unique and seek the applicant best suited to the role. We will assess your experience, knowledge and acquired skills, as well as your potential for development and your personal qualities. To thrive in this role, you will need to demonstrate the following:

Mandatory qualifications and conditions
• A minimum of three years of external communications experience
Highly desirable
• Degree in Marketing Communications (or similar field)
• IAP2 Public Participation certificate
Requirements of the role
• Develop external communication strategies to support Translink's public transport programs and initiatives.
• Write, edit and produce a variety of external communication materials that are of high quality, accurate, consistent, and appropriately tailored for the relevant audience and situation.
• Build and sustain relationships with stakeholders and work collaboratively to deliver customer focused outcomes.
• Identify risks, escalate to the Principal Advisor and Communication Manager and assist in the development of appropriate mitigation strategies.
• Actively participate in the design of new solutions and ways of working and a commitment to improvement.

Applications to remain current for 12 months.

Job Ad Reference: QLD/627509/25

Closing Date: Thursday, 03 April 2025