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Customer Service Officer

iPlay
Woolloongabba, QLD
A$22-$26 p/h
Call Centre & Customer Service → Customer Service - Customer Facing
Full-time
On-site

Posted 16 days ago


Does working for a venue that most people only get to visit on their days off sound like a dream to you? What about collaborating with a VIBRANT, EXCITING and ENGAGING team that is specifically there to ensure customers have as much FUN as possible? Too good to be true… think again!

Who are we?

iPlay Australia is one of the leading “Amusement Centre Operators” in the Out-of-Home Entertainment Industry, offering its guests many unique and adrenaline-pumping experiences across several locations throughout Australia. iPlay Australia is continuously looking for bright and passionate new talent to bring to the team.

About us

iPlay Australia, iPlay Tenpin City, iPlay Adventure, The Park Coomera and Kingston Park Raceway are the ultimate adrenaline-pumping and corporate event experiences. Feel the speed and exhilaration as you zoom around the track at Australia's premier go karting venue, seek thrilling heights on our climbing walls, spin around our dodgem tracks or simply enjoy the excitment of winning a major prize in one of our arcades. With three specially-designed outdoor tracks, Kingston Park is a leader in the Out-of-Home Entertainment industry. We also have 24 Arcades and 3 major league Ten pin Bowling venues. Being an iconic household name, it is so important we have a superstar team driving our operations, retail and marketing and as such we are continuously on the lookout for bright and passionate new talent to bring into the team.

Qualifications & experience

  • At least 6 months previous customer service or hospitality experience required in a similar business
  • Previous customer service experience, preferably in retail or hospitality. Ability to provide a genuine and unique customer experience. Fantastic attitude and ability to work in a superstar team.

Tasks & responsibilities

  • Providing exceptional customer service. Great computer skills to manage our customer service experience tracking system. Work in a Team Environment. Be Hands on, Energetic & Vibrant.

Benefits

  • We pride our self on having a diverse workforce that promotes career growth and opportunity. Access to employee training programs and career progression. The opportunity to work for a leader in the Out-of-Home Entertainment Industry. Remuneration extras, staff discounts and incentive programs.
Employer questions

Your application will include the following questions:

  • How many years' experience do you have as a Customer Service Role?
  • How many years' experience do you have as a Customer Service Representative?
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Retail Sales Assistant?
  • Do you have customer service experience?
  • How much notice are you required to give your current employer?
  • Do you own or have regular access to a car?
  • Are you available to work public holidays?
  • Are there any times you would like to ensure you were not rostered form Monday through Sunday, morning to late evening? We are looking for full time hours, with some flexibility as to when they are completed.
  • What is your expected salary if you want full-time hours, or hourly rate to work as PPT or Casual. Please identify your preferred employment status.

Qualifications & experience

  • At least 2 years previous customer service or hospitality experience required
  • Previous customer service experience, preferably in retail or hospitality. Ability to provide a genuine and unique customer experience. Fantastic attitude and ability to work in a superstar team. Kitchen hand experience.

Tasks & responsibilities

  • Providing exceptional customer service. Merchandising and maintaining excellent store standards. Food preparation and cooking. Work in a Team Environment. Be Hands on, Energetic & Vibrant.

Benefits

  • We pride our self on having a diverse workforce that promotes career growth and opportunity. Access to employee training programs and career progression. The opportunity to work for a leader in the Out-of-Home Entertainment Industry. Remuneration extras, staff discounts and incentive programs.

About iPlay

Belconnen, ACT, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about their culture and values before applying for the role.

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