Who is STAR Community Services?

STAR is a not-for-profit organization providing aged care and disability support services, including Home Care Packages and NDIS, since 1996. We help the elderly and people with disabilities live independently, engage with their communities, and achieve their goals. Supported by local volunteers, we offer affordable services such as transport, in-home help, social activities, and companionship. We advocate for inclusive communities, focusing on reducing social isolation through programs and events. Our services currently cover Redlands, Ipswich, Logan, Gold Coast, and Darling Downs.

Join Our Team as a Community Programs & Home Care Package Admin Officer

Are you passionate about making a positive difference in the lives of seniors? Do you have a talent for event planning, community engagement, and delivering client-centered care? STAR Community Services is seeking a dedicated and compassionate Community Programs & Home Care Package Admin Officer to support the Southern Downs Social Isolation Service in the Darling Downs region, with a focus on Warwick and surrounding areas.

About the Role:

As the Community Programs & Home Care Package Admin Officer, you will play a vital role in ensuring the delivery of high-quality, engaging social and recreational programs for the senior community. You will work closely with the HCP Coordinator to support Home Care Package clients and lead initiatives that foster connection, dignity, and respect. Your work will be central to creating a positive and inclusive environment for seniors, ensuring their well-being, safety, and social engagement.

Key Responsibilities:

• Client-Centered Service Delivery: Provide responsive, age-appropriate services that respect the needs and choices of senior clients.
• Service Delivery Management: Oversee the Southern Downs Social Isolation Service, ensuring compliance with service agreements and organizational policies.
• Event Planning & Facilitation: Design and deliver engaging social, recreational, and educational events to foster a sense of community and belonging.
• Community Engagement & Partnerships: Collaborate with local organizations, healthcare providers, and volunteers to enhance community involvement.
• Volunteer Support: Work with the Volunteer Coordinator to engage and support volunteers for smooth integration into activities.
• Home Care Package Responsibilities: Assist the HCP Coordinator with assessments, welfare monitoring, and client support in the Darling Downs region.

What We’re Looking For:

• Strong organizational and event planning skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with clients, volunteers, and community partners
• Experience in community services, home care, or social programs is a plus
• Compassion, respect, and a commitment to empowering seniors
• Attention to detail and strong administrative skills

Why Join STAR Community Services?

• Part Time (22.5 hrs per week) based in Warwick
• Competitive salary package + benefit of NFP salary sacrifice options. Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Make a meaningful impact on the lives of seniors in the Darling Downs region - Warwick
• Work in a supportive, dynamic, and inclusive environment.
• Align with our values of respect, dignity, and empowerment.
• Be part of a team dedicated to improving the quality of life for seniors and creating stronger communities.

We are committed to building an inclusive and diverse workforce that continues to reflect the community we support. We strongly encourage people from all cultural and linguistically diverse backgrounds to apply, including Aboriginal and Torres Strait Islander people.