This is a permanent opportunity (full-time or part-time options available) with the flexibility to work both onsite at North Parramatta and work from home (WFH).

About the Opportunity

• Location: North Parramatta, NSW
• Hours: Monday to Friday flexible time between 8am to 5pm.
• Flexible Work Options: Work from North Parramatta and from home.
• Competitive Benefits: Salary packaging up to $18,550 + super.
• Travel: Willingness to visit sites within Parramatta LGA using the company vehicle if needed.

Uniting is seeking an Outcomes Lead to support our Specialist Homelessness Services team in shaping a culture of outcomes-focused service delivery. This role is not about managing people—it’s about influencing change, enhancing impact, and driving measurable improvements in service outcomes.

About You in the Role

• You have experience facilitating workshops, focus groups, or research interviews to foster learning and improvement.

• You can analyse data and interpret insights to support evidence-based decision-making.

• You are skilled in stakeholder engagement, building strong relationships internally and externally to drive service enhancements.

• You have excellent report writing and presentation skills, with the ability to translate complex information into clear, actionable recommendations.

• You are highly organised and adaptable, managing multiple priorities effectively in a dynamic environment.

What You’ll Bring

• Experience in outcomes measurement, program evaluation, or data analysis.

• Strong analytical and problem-solving skills to support continuous improvement.

• Proficiency in Microsoft Office, client databases, and statistical tools for data analysis.

Essential Requirements

• Diploma or higher in community services, social sciences, allied health, or a related field.

• NSW Working with Children Check & National Criminal Record Check.

• Current Driver’s Licence (willing to travel within the Parramatta LGA using a company vehicle if needed).

What We Offer

• $500 referral bonus for bringing great talent to Uniting.

• Corporate discounts & cashback programs through URewards.

• Wellbeing programs, including fitness passport access.

• Ongoing professional development in an inclusive and purpose-driven environment.

For more information, please read the Outcomes Manager - Position Description.pdf

If you’re ready to make a lasting impact in homelessness services, we’d love to hear from you!

For more information, contact Sarah from Uniting’s Talent Acquisition Team at [email protected].

Applications will close on 23 March 2025, Sunday at 11:55 PM

About Uniting:

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.