About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

The Inclusion Support Adviser plays a critical role in supporting students with disabilities, long-term illnesses, or mental health conditions to ensure equitable access to their studies. Working closely with students and staff, you will provide expert advice, assess support needs, and implement reasonable adjustments to promote an inclusive learning environment. Your core responsibilities will include:

• Advising students and staff on disability support, assistive technology, and equitable learning adjustments.
• Assessing students’ individual needs and implementing tailored learning support plans.
• Liaising with academic and professional staff to facilitate reasonable adjustments.
• Managing student support data, processes and reporting requirements.
• Building relationships with internal and external stakeholders to promote best practices in inclusive education.

About you

You are a passionate about equity in education with a strong understanding of disability services and inclusive learning practices. Your excellent problem-solving skills and ability to manage multiple cases allow you to provide high-quality support for students and staff. More specifically, you will have:

• A bachelor’s degree in social work, disability studies or a related field, or at least five years of relevant experience.
• Knowledge of inclusive education practices and disability services in higher education and familiarity with the challenges and barriers faced by students with disability in accessing and succeeding in higher education.
• A strong understanding of legislation, policies, and guidelines related to disability services and inclusion in higher education.
• Experience developing tailored learning support plans and familiarity with assistive technologies.
• Excellent communication and interpersonal skills to build strong relationships with students and staff.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480. Generous relocation support available.
• HEW Level 6. The base salary ranges from $92,716 - $101,691 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $118,978. A starting salary above $92,716 will require relevant role experience and/or experience in the higher education sector.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm AEDT, 31 March 2025

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.