About the role

We are seeking a hands on Assistant Manager to join our team at Texas Charcoal Chicken' in Five Dock NSW. As an Assistant Manager, you will play a key role in supporting the General Manager in overseeing the day-to-day operations of our established takeaway shop. This is a full-time position that offers excellent career development opportunities within a dynamic and growing hospitality business.

What you'll be doing

• Assisting the General Manager with leading and motivating the front-of-house and kitchen teams to deliver outstanding customer service
• Overseeing restaurant operations, including rostering, COGS, inventory management, and cash handling
• Providing exceptional customer service and resolving any customer queries or complaints
• Ensuring compliance with all relevant health, safety, and licensing regulations
• Supporting the implementation of new initiatives, procedures, and training programs
• Prepare and serve a variety of takeaway food to our high standards
• Acting as the General Manager in their absence and deputising on key decisions

What we're looking for

• Minimum 2 years' experience in a similar assistant management role within the hospitality industry
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent customer service orientation and conflict resolution skills
• Proficient in inventory management, rostering, and financial reporting
• Working knowledge of relevant health, safety, and licensing regulations
• Flexible and adaptable, with the ability to work in a fast-paced environment
• Passion for the hospitality industry and a commitment to delivering exceptional guest experiences

What we offer

At Texas Charcoal Chicken', we offer a competitive salary, opportunities for career progression, and a range of employee benefits, including a staff discount, and professional development support. We are committed to creating a positive and inclusive work environment where our employees can thrive.

About us

Texas Charcoal Chicken' is a well-established restaurant known for its delicious, flame-grilled chicken and commitment to using high-quality, locally sourced ingredients. With a growing presence across innerwest, we pride ourselves on providing our customers with an exceptional dining experience in a warm and welcoming atmosphere.

If you are a passionate hospitality professional who is ready to take the next step in your career, we encourage you to apply for this exciting opportunity. Apply now to join our team at Texas Charcoal Chicken'.