Information Management Coordinator
TRT Shared Services, OPC
Posted 1 day ago
Job Overview:
The Information Management Co-Ordinator is responsible for managing the delivery of all the non-client/prospect facing tasks of the other teams in the Business Development Department. This includes a wide range of administrative and clerical job duties intended for these other teams to spend more time in front of prospects and clients, securing more business for TRT. This is a high-profile position within TRT’s Shared Services Organization, reporting to Executive Management.
Key Deliverables:
The Information Management Co-Ordinator is responsible for delivering the following: Comply with the TRT Policies
- Determine the accounts to be handled by the BDA team.
- Manages the Business Development team.
- Monitors the pre-sales and post sales of the BDA team.
- o Pre-Sales – supporting Direct Marketing Associates (DMA)s
- o Post Sales – Supporting Client Account Managers (CAM)s
- o Client Accreditation:
- ▪ Preparation of Documents for Client and our third-party accreditation.
- ▪ Uploading /mailing documents into Client and third-party portals
- ▪ Storing of all accreditation documents into client/third party TRT CRM record.
- Attend daily meetings.
- Oversee incident management.
- Arrange business meetings with prospective clients.
- Create a growth strategy that prioritizes both financial gain and client satisfaction
- Promote the company's services to meet or anticipate clients’ needs.
- Prepare sales contracts that adhere to legal criteria and guidelines.
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support.
- Foster long-term client relationships with new and existing clients
- Train entry-level employees to become effective salespeople.
- Conduct performance review
Professional Capabilities:
Bachelor’s degree preferably in Business Management
Min 3-4 years relevant experience.
Ability to build TR”us”T with client's management and colleagues
o Target Oriented o High Sense of Urgency
o Resilient to Changing Priorities
o Client/Company before Self o Professional before Social
o Detailed Orientated o Reliable o Constantly Updates
o Desire to Subject Expert
Strong business level English verbal and written communication skills
Proven computer skills: Excel, Word, Visio, Outlook, PowerPoint, NetSuite
Demonstrated working experience as a business development manager, sales executive, or similar function.
Proven sales track record
Experience in customer support is a plus.
Market knowledge
Communication and negotiation skills
Ability to build rapport.
Time management and planning skills
Job Type: Full-time
Pay: $73,150.00 – $75,000.00 per year plus Superannuation
About TRT Shared Services, OPC
TRT Global is a global IT Services company with revenue of $30M PA focus on delivering services globally across a wide range of IT Server storage and networking technologies such as IBM, Dell, HP, EMC, Oracle and Cisco.
The company delivers services for critical systems of global organizations as DHL, Alcatel Lucent UBS and BP while working with a range of local companies in from Australia Singapore, Malaysia, Philippines, Thailand, Taiwan, Hong Kong, the Netherlands and the USA.
TRT has a corporate HR Policy offer only the minimum leave allowance as mandated by the government which the employment contract is execute in. This is irrespective of location or position at TRT.
The reason for this that we are recruiting personnel that are focused on the development of their careers by supporting our clients constantly changing requirements. We recruit for employees that view their career as the vehicle that:
Builds certainty for the individual in a world of constant uncertainty.
Gives them variety of experience in their lives.
Create deep professional relationships with clients and other employees.
Develops them as individuals that they wish to become.
Gives them the strongest sense of contribution to something greater than themselves.
TRT values these people to such an extent that we are willing to pay above market salaries to reward such an alignment between corporate culture and our employees.
If your leave allowance is important then it is natural that you would have a different alignment to those points listed above.
In conclusion if you currently have job conditions which offer above the statutory minimum in vacation leave and this is of value to you, then it is best to apply for companies other than TRT or stay in your current role.
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