• Faculty of Health, Medicine and Behavioural Sciences
• Full-time, fixed-term position for 13 months
• Base salary will range from $100,554 - $109,496 + 17% Superannuation (HEW Level 7)
• The position will primarily support activities at the Herston campus, and may be required to work flexibly across other campuses

About This Opportunity

We are seeking a highly motivated Principal Officer, Student Experience to join our world-class Faculty of Health, Medicine and Behavioural Sciences.

In this role you will work collaboratively across the Faculty and University to ensure that coursework students enrolled in the Faculty have a positive and enriching student experience through planned and coordinated communications, events and development programs.

For candidates external to the university, this role offers the perfect opportunity to diversify your career in higher education at one of Australia's leading universities. For current UQ staff members, this is an ideal secondment opportunity offering you the chance to upskill and gain valuable experience supporting our newly established Faculty. Please note any secondment arrangement would require approval from current management.

Key responsibilities will include:

• Develop, implement, review and report on student experience activities that contribute to welcome and induction, belonging, leadership and employability, and retention.
• Collect participation data and evaluate the effectiveness of student experience initiatives.
• Supervise student experience staff and student ambassadors/volunteers.
• Monitor budgets relating to student experience activities.
• Collaborate with staff across the Faculty and University to enhance the student experience and participate in relevant committees and communities of practice.
• Provide strategic advice, research and recommendations to leadership to inform and enhance future student engagement activities.
• Represent the Faculty on relevant committees in relation to student experience.
• Work in partnership with students to obtain student input and enhance student experience offerings.
• Supervise communications with current and commencing students in an accurate, timely and engaging manner through email, social media, phone calls and in‐person, adhering to UQ brand guidelines and UQ policies.
• Work closely with student associations, societies and clubs, providing support and guidance.
• Any other duties as directed by the Senior Manager, Marketing & Communication.

About You

Our ideal candidate will possess:

• Completion of a Bachelor's degree with subsequent relevant experience; or a combination of relevant experience and/or education/training.
• Exceptional interpersonal and communication skills, including an ability to negotiate, provide advice to, and liaise with, a wide range of clients and stakeholders including students, senior staff and other contacts.
• Experience in the development, management, delivery and review of complex events and projects designed to improve the experience of targeted groups.
• Ability to analyse data, develop reports, draft documents and integrate information from a variety of sources in an accurate and timely manner.
• Ability to work with diverse student cohorts.
• Ability to effectively supervise staff and student volunteers.
• Knowledge of the University's structure as well as an understanding of policies, procedures, systems and practices in higher education, or the ability to rapidly acquire this knowledge.
• Demonstrated ability to be self‐motivated; have excellent organisational and time management skills with the ability to prioritise workloads, manage resources, work independently and meet deadlines.
• Demonstrated ability to be agile and work in dynamic and changing environments.

Please note, you must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer-sponsored work rights are not available for this appointment. The successful candidate will also be required to complete a pre-employment criminal history check.

About UQ

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including flexible start/finish times
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• UQ Study for Staff
• Affordable parking (from just $6.15 a day)
• Salary packaging options

Questions?

For more information about this opportunity, please contact Peter Murphy, Senior Manager, Marketing and Communication, at [email protected].

For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Resume
• Cover letter summarising how your background aligns to the 'About You' section

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close Sunday 30 March at 11.00pm AEST (Job Reference Number R-49176). Please note, interviews will be tentatively held on Monday 7 April.