Position: Product Operations Specialist /Korean speaker

Location: Rosebery 2018

Company Overview

We are a dynamic producer and wholesaler specialising in beauty and health products, with a recent expansion into snacks, including macadamia nuts and chocolates. Due to recent rapid growth, we are looking to hire an additional full-time team member.

Dedicated to offering Australian-made products, our primary clientele consists of duty-free outlets focused on tourism. By collaborating with a network of contract manufacturers, we design and deliver innovative, high-quality products that reflect the best of Australian craftsmanship and values.

https://pure-australia.com/

Brand websites

https://www.quokkies.com.au/

https://www.denaskincare.com/

https://www.gdayhoney.com/

Job Summary

As a Product Operations Specialist, you will support the General Manager within the Product Development team by managing existing product lines and assisting with new product development (NPD) projects. This role involves maintaining communication with manufacturers and suppliers to ensure smooth operations across B2B and B2C supply chains.

Additionally, you will be responsible for preparing documents required for export approvals from Korean food and skincare regulators via the Ministry of Food and Drug Safety (MFDS). Given this responsibility, proficiency in the Korean language is essential for the role.

This is a full-time position with a 3-month probation period for performance review. Success in this role requires a detail-oriented and well-organised individual who can effectively manage schedules, follow up on orders, invoicing and maintain accurate records for products and relevant documentation.

Key Responsibilities

• Oversee stock control, order follow-ups, and invoice processing, ensuring all records are accurately maintained and up to date.
• Communicate effectively with contract manufacturers, suppliers, and packaging printing companies to ensure product specifications and quality standards are met.
• Assist in the development, documentation, and compliance processes for export approvals from MFDS, ensuring all regulatory requirements are met.
• Take ownership of existing product lines, managing the supply chain from production to distribution.
• Support new product development (NPD) projects, including market research, coordination with manufacturers, and tracking progress.
• Provide administrative and operational support to the General Manager across all aspects of business operations.

Qualifications

• Fluency in both Korean and English (verbal and written) is essential.
• Must be an Australian Citizen or Permanent Resident.
• Bachelor’s degree required.
• Minimum of 3 years of work experience in a relevant or transferable field.
• Prior experience in product development, supply chain management, or regulatory documentation is preferred but not essential for candidates with strong attention to detail and organisational skills.

Preferred Skills

• Intermediate skills in Excel and PowerPoint.
• Strong organisational skills and attention to detail.
• Ability to work both independently and collaboratively in a team.
• Comfortable working with numbers and managing data effectively.
• A hands-on, proactive approach to managing tasks and solving problems.
• Due to the invoicing process, preference will be given to candidates with invoicing experience or a background in accounting.

What We Offer

• Generous staff discounts across all product categories.
• A modern, new office in the trendy Rosebery area.
• The opportunity to work in a dynamic and innovative environment.
• A supportive team culture with opportunities for professional growth.