About the Great Ocean Road Coast and Parks Authority

The Great Ocean Road Coast and Parks Authority (the Authority) was established on 1 December 2020 to deliver better protection and management of the iconic coast and parks of Victoria’s Great Ocean Road.

In partnership with Traditional Owners, our role is to manage, protect, rehabilitate and foster resilience of the natural, cultural and heritage values of coastal Crown land and marine waters along the Great Ocean Road.

As a public land manager for the Great Ocean Road coast and parks, we manage a wide variety of public land from National Parks to coastal beaches to town foreshores. We also lead visitation policy and planning for the scenic landscapes along the Great Ocean Road to manage visitation and provide a great visitor experience.

All revenue raised through our commercial endeavours is reinvested into the coast to ensure the Great Ocean Road region can be enjoyed now and for generations to come.

About our Caravan Parks

Our ten self-managed caravan parks and Cape Otway Light station generate the majority of Authority revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually.

Situated adjacent to some of the most spectacular beaches on the coast, our caravan parks offer a range of accommodation options for families, tourists, students and visitors.

Purpose of the position

The Caravan Park Housekeeper is responsible for day-to-day cleaning and maintaining of the public and caravan park amenities, cabins and other facilities as directed, ensuring they are in a clean, tidy and in a usable condition.

The role may also include undertaking basic building maintenance functions from time to time to ensure public safety and functional operation.

Key responsibilities include:

• Performing a range of cleaning duties such as sweeping, mopping, dusting, vacuuming, scrubbing, laundering, making beds, washing dishes, emptying bins, handling rubbish and other general duties in the act of cleaning cabins, communal ablution blocks, kitchens, office buildings and other general buildings and structures on caravan park sites
• Face to face customer liaison at the Parks including the provision of information, dealing with customer complaints, receiving maintenance requests and other customer interactions as may be required
• Advising management of customer issues as soon as able and in the format directed by the Park Managers to ensure an efficient and timely transfer of information
• Handling of stock including rotation of stock, lifting of boxes, linen and other items.

Knowledge & Skills

• Practical cleaning skills developed in a health, hospitality or aged care environment involving a range of cleaning duties.
• Experience in safe manual handling techniques and use of chemicals (preferred).
• Ability to communicate with people across a broad range of backgrounds
• Demonstrated ability to work as part of a team
• A proactive approach to problem-solving
• Good time management and organisational skills

To learn more about this position, please visit: work with us! to obtain a copy of the position description, including key responsibilities, selection criteria, qualifications and experience.

--- Applications close at 9am, Wednesday 2nd April ---

Everyone is welcome at the Authority.

Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We acknowledge the Traditional Owners of the lands on which we work and live and all First Nations peoples, and we pay our respects to their Elders past and present.