• Are you a qualified trade/builder looking to get off the tools?
• Enjoy dealing with people and other trades?
• Have experience as an insurance assessor?
• Have experience with Prime?

About Us

KBA Insurance Repairs is one of the largest builders focused on insurance repairs. We are engaged by the insurance company and work with all stakeholders collaboratively, to ensure seamless operations and a safe, cost effective and successful outcome for every project. This, together with our reputation for high quality, is what puts us ahead of other insurance repairers. Our company thrives on commitment and dedication to customer experience, during insurance repairs and throughout the claim life

From the smallest to largest repair involving medium density and low rise residential homes, our swift call to action minimises waiting times and ‘anticipation of the unknown’ for our client.

About the Role

Based in Gold Coast and servicing the surrounding areas, as a Site Supervisor you will be responsible for the set up of insurance related repairs, managing trades and progress of works, building strong effective internal client relationships whilst taking care of our customer! There are currently TWO (2) roles available.

Key Duties/ Responsibilities:

• Deliver construction projects from commencement to completion
• Determine construction methodologies from detailed scope of works
• Engage, coordinate & manage trades during the repair process for buildings damaged by insurable events
• Work closely with the repair co-ordination team
• Communicate & negotiate with trades to track the progress of jobs
• Oversee the delivery of works for an extensive client base
• Provide regular updates to a diverse range of stakeholders
• Ensure a high level of service is provided at all times
• Liaise between insured parties & insurance companies
• Dispute / issue resolution as required
• Ensure all inspection, certificate of final inspection & other relevant documentation is signed off
• Ensure all work conforms to legislative & contractual WHS requirements
• Travel may be required to work with the after hours and CAT team in the case of influx of claim volume
• Processing of reports and information through software based platforms

Key Selection Criteria:

• Excellent communication and interpersonal skills
• Professional presentation
• Ability to provide a high level of customer service
• Be familiar with WHS practices, legislation and regulations
• Strong work ethic and highly motivated
• Willingness to work with the team and constantly improve performance
• A positive "can do" work ethic and willingness to work flexible hours and change routine from time to time
• Computer literate with knowledge in the use of Outlook, Word and Excel.
• Ability to manage multiple and competing priorities
• Current and valid driver’s license
• Previous experience with Prime system is highly desired
• Insurance related assessing/supervision experience highly advantageous

Please note that applications will only progress if the key selection criteria has been met and only successful candidates will be contacted. Please apply through Seek.com.au, with a current resume addressing the above job requirements.

Visit https://kbainsurance.com.au/ to learn more about us!