About the role

We are seeking a motivated and enthusiastic candidate for the position of Sales/Reception within our retail organization. This role is designed for individuals who are eager to start their career in hardware sales and exhibit a strong willingness to learn. As a Junior in this position, you will be exposed to various aspects of retail sales, customer service, and product knowledge related to hardware items. The ideal candidate will assist customers with their inquiries, support sales representatives, and help maintain an organized and welcoming sales environment. You will have the opportunity to develop essential skills in customer interaction, inventory management, and the sales process, all while being mentored by experienced professionals in the field. Your role is critical to ensuring that customers receive the highest level of service, and that you contribute positively to the ongoing success of our sales team. We aim to provide a comprehensive training program, equipping you with the expertise required to excel in this sector. If you are passionate about hardware products and seek a fulfilling career in retail sales, we encourage you to apply for this position and embark on a rewarding journey with us.

Key Responsibilities

• Assist customers in selecting hardware products based on their needs and preferences.
• Provide information about product features, specifications, and pricing to potential customers.
• Support sales staff by preparing sales and processing transactions efficiently.
• Maintain an organized and clean sales reception area to ensure a positive customer experience.
• Assist in managing inventory levels and restocking merchandise as necessary.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Receipting in and out freight.
• Packing orders for customers.
• Answering phones and invoicing.
• General admin and paperwork.

Skills and key requirements for this position are:

Excellent communication skills

Problem solving and finding solutions to Customer Sales Enquiries

Good computer skills

Able to work well in a team Environment

Reliable

DESIRE TO LEARN

Can work independently when needed with a ‘can do’ attitude

Current forklift ticket or willing to obtain

Fit and able to lift up to 25kg

The right candidate to be enthusiastic, energetic and self-motivated, and keen to work within a dynamic and fast paced environment, with prospect to grow with the company.

About us

Ram-Fix is a leading distributor of Fastener and Industrial products, including Safety, Welding, Tools and Specializing in Construction Fasteners and Sealants to the Construction, Trade and Industrial Markets, servicing Orange and Surrounding Districts.

If this sounds like you, we would love to hear from you.

Please email your resume to [email protected]