About the Role

As a NDIS Psychosocial Recovery Coach / Support Coordinator, you will play a crucial role in supporting NDIS participants by coordinating and implementing individualised support that aligns with their recovery goals. This role requires mental health expertise and a deep understanding of NDIS policies, psychosocial recovery, and community support services.

• Support participants in understanding and making the best use of their NDIS plans.
• Coordinate and implement services that help individuals build capacity, access community supports and achieve their goals.
• Engage with stakeholders including families, carers, and service providers to ensure holistic support.
• Maintain accurate records and meet all reporting and compliance requirements under NDIS guidelines.
• Promote Richmind WA’s services within the wider community.

About You

To be considered for this role, you will need to have;

Qualifications and Certificates

• Minimum Cert IV in Mental Health (or equivalent) OR 2+ years of experience supporting people with mental health distress.
• Current National Police Clearance Certificate (no older than six months)
• A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)
• A current working with Children Check
• A current NDIS Worker Screening Check
• A valid Driver’s licence

Skills and Experience

• Strong understanding of NDIS legislation, guidelines, and policies.
• Experience providing Support Coordination and working towards targets/KPIs.
• Knowledge of psychosocial recovery principles within a human services context.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work both independently and within a team environment.

Desirable

• Lived experience of mental health recovery or as family members of people with a lived experience of recovery is desirable

Attitude

• Positive attitude towards people experiencing mental distress.
• The ability to live RW values in all workplace tasks and interactions.
• Pro-active individual who is enthusiastic and committed to upholding RW values and principles

We have two positions for this role, one of which is designated for a male candidate.

Both roles are full-time working Monday to Friday, and based out of Cannington.

Gender Specific Role

Please note: The genuine requirement for a Male NDIS Psychosocial Recovery Coach and Support Coordinator for this position is defined under Section 27(1&2) of the Equal Opportunity Act 1984.

About Us

Richmind WA is a leading West Australian mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing.

Our 2024-28 Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning.

Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations.

We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff.

Why Join Us?

At Richmind WA, we are passionate about making a difference in the lives of those we serve. We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential. Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people.

Our exciting and rewarding careers offer:

• Excellent work-life balance in a supportive environment
• Salary packaging up to $18,640 which allows you to pay approved expenses form your salary before tax, you pay less tax, your take home pay increase
• Four weeks annual leave, with an opportunity to purchase additional leave, conditions apply
• Two additional leave days, Birthday and Wellbeing leave, per calendar year
• Long service leave benefits after 5 years’ service
• Opportunities for learning, development, and advancement
• Access to LinkedIn Learning
• Access to our Employee Assistance Program (EAP)
• Core Training is provided to all employees, staff and volunteers.

How to Apply

Ready to take the next step in your career?

Send in your cover letter and resume—tell us why you’re the perfect fit for the role! Be sure to address how your skills match the key responsibilities, and don’t forget to submit your application before the closing date.

The role will require the following certificates and licenses:

• Current National Police Clearance Certificate (no older than six months)
• A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)
• A current working with Children Check

• A current NDIS Worker Screening Check

• A valid Driver’s licence

Have Questions?

All inquiries for this position can be sent to our People & Capability team at [email protected].

Before an offer of employment can be made, Richmind WA requires a National Police Clearance no older than 6 months.

Richmind WA reserves the right to close this position prior to the closing date.

Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered.