Level 2 ICT Officer

Immediate Start!
Salary: Competitive + NFP Salary Sacrifice + Fuel Allowance
Perks: Strong team culture, meaningful work, travel opportunities, TOIL accrual & additional gifted leave

Join Banjima Native Title Aboriginal Corporation (BNTAC) and Make an Impact!

Banjima Native Title Aboriginal Corporation (BNTAC) represents the Banjima people, the traditional owners in the Pilbara region. We are seeking a Level 2 ICT Officer to provide technical support, IT administration, and infrastructure management across our growing organisation. This role is ideal for an IT professional who enjoys both hands-on tech support and strategic IT improvements, including CRM updates, data management, and infrastructure projects.

About the Role

As a Level 2 ICT Officer, you will be responsible for maintaining BNTAC’s IT infrastructure, AV equipment, and user support systems. You will also play a key role in major ICT projects and community meetings requiring strong technical expertise and problem-solving skills.

Key Responsibilities:

• Provide IT and AV support at internal and external meetings and community events, including AGMs and large gatherings
• Transport, set up, and test AV equipment (cameras, microphones, digital mixers)
• Assist members with IT needs, including Wi-Fi, sound, microphones, and hearing aid connections
• Prepare workstations, laptops, mobile phones, 3CX phone system, and licenses for new staff
• Manage IT assets, including laptop fleet, e-waste disposal, and IT purchasing
• Provide internal technical support and troubleshoot IT-related issues for staff
• Support data management improvements, including implementing new naming conventions and organising older files
• Support the planning and implementation of a CRM update
• Assist in ICT strategy development, infrastructure management, and vendor coordination
• Ensure data security, compliance, and IT best practices across the organisation

About You

We’re looking for a proactive IT professional with:

• At least Comptia A+ certification (or equivalent experience in IT support)
• A current driver’s licence & own vehicle (required for equipment transport)
• Ability to carry and transport heavy AV/IT equipment as part of setup for meetings
• Personable & adaptable approach to working with diverse stakeholders
• Strong troubleshooting skills and ability to resolve IT-related issues quickly
• Experience with IT asset management, workstation setup, and CRM systems

Why Join BNTAC?

• Salary Sacrifice – Up to $16,900 per annum (NFP benefits)
• Fuel Allowance – Support for work-related travel
• Strong Culture & Mission – Work with passionate people on meaningful projects
• Travel Opportunities – Visit the Pilbara region occasionally and engage with the Banjima community
• TOIL Accrual & Additional Gifted Leave – Enjoy a great work-life balance