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Office and Operations Manager

EXPHYS
Woolooware, NSW
A$95,000-$105,000 p/a + super per year
Administration & Office Support → Office Management
Full-time
On-site

Posted 15 hours ago


Available to commence immediately.

Be part of a team that’s making a real difference to the health of Australia!

Opportunity available

  • 50% office management and 50% operations management
  • Work in a vibrant, collaborative, faced-paced and positive small office environment for a national healthcare company with corporate referring and funding customers and partners.
  • Work with Australia's largest insurance companies and employers.
  • Role is perfect for a tech savvy individual who is strong with data and has high attention to detail. Coupled with being personable, motivated and organised.
  • Be fulfilled through being a ‘go to’ person for the company and our customers and partners. Find purpose from the vital role you play supporting our health professionals.
  • You will take responsibility for full office management and some operations. You are working alongside the EXPHYS leadership team consisting of Managing Director, General Manager, and 3 x Regional Leaders.
  • You form part of EXPHYS' leadership team.
  • You are leading EXPHYS head office, which includes 2 x office support team members directly reporting to you.
  • www.exphys.com.au

Hours

  • Full-time office leadership role available for the person that wants to take ownership of supporting our team and customer’s needs
  • Office Hours, Monday - Friday
  • This role requires 5 full days/week.

Location

  • Our brand new head office is located in the commercial office suites at the exciting Bay Central precinct in Woolooware Bay.
  • With free all-day parking, supermarkets, shops and cafés.

The role and what's involved

  • This is a leadership role with responsibility for yourself, your direct reports, and colleagues
  • You are a key leader of the co-ordination between our team of exercise physiologists (EPs), fellow company leaders, and our corporate referring and funding customers and partners.
  • You and your office support team are first key contact for our funding and referring corporate partners and customers.
  • EXPHYS' EPs are located throughout Australia. They work remotely, and you lead and assist them from the office using telephone, email, instant messaging, our software system, and video conferencing.
  • You will get a real sense of purpose assisting our team and customers. We share our team's success, in which you play an important role.

You are key to delivering support to our company leaders and the wider team

  • You are leading and responsible for the head office and your office support team
  • You are also driving various operational activities across the office administration support team, health professional team, leadership team, and external corporate customers
  • Reviewing and allocating new referrals to our health professional team
  • Quality critique and modification of numerical data entered by our team
  • Raise and generate monthly data reports for corporate partnering customers
  • Key coordinator of software and equipment distribution within our team
  • Manage customer service timeframes for our team
  • Actively participate in internal and external meetings
  • Raising and sending invoices
  • Account reconciling (income and expenses) and accounts payable (expenses)
  • Organise company events, and assist with preparing for industry conferences
  • Recruiting and growing the office support team

Your Skills

  • Multi-tasking and agile
  • Ability to track and work on numerous tasks across different areas of business at the same time
  • High attention to detail
  • Proactive. You are a senior team member that drives office management and operations
  • Business acumen
  • Highly skilled and adaptable with computer technology and software, including customer relationship management, financial, and other integrative technology.
  • Skilled in use of MS Office Suite (Word, Excel, Outlook)
  • Xero skills desired (or with the ability to learn)
  • Numerical literacy
  • Ownership and responsibility, and leading others regarding same
  • Excellent communicator and collaborator
  • Work autonomously, and as part of a team, in a small office environment
  • Ability to create and follow systems and processes

You

  • You thrive working in a past-paced, deadline driven environment.
  • You are an energetic and proactive individual.
  • You are focused and have attention to detail.
  • You are passionate about the role you play in supporting our team and customers. You want responsibility and take ownership.
  • You will enjoy the variety of work, approaching this with a growth mindset.
  • You enjoy the position being autonomous, whilst being part of a team and working closely with our company leaders.
  • Your role is essential to ensure our team are delivering on our customer needs and achieving outcomes.
  • If you have an interest in health, you will connect with our company philosophy.

EXPHYS - Our Culture

  • Our DNA values, demonstrated through our behaviours and actions, are: Care, Trust, and Innovate.
  • Our Purpose is to optimise the health of Australia, through exceptional service, products and partnerships.
  • Our Mission is to enhance life and work performance through optimal health.
  • Our Managing Director and General Manager are based at EXPHYS' Head Office in Woolooware Bay, Sydney. Our four additional leaders are in Melbourne, Tamworth, Brisbane, and Perth.
  • Our team of 18 exercise physiologists located throughout Australia, restore people’s health and function for life and work, following injury or illness. These clients are people that are on insurance claim.
  • We deliver unique programs for persistent pain, cancer rehabilitation, mental well-being, fatigue, and more.
  • Our referring and funding partners and customers are corporate insurers who manage these claims. They require a high level of professionalism and timeliness by our office and EPs.
  • We collectively contribute to exciting projects, research, and innovative healthcare.

Check out our LinkedIn, Facebook, and Instagram pages to see all things EXPHYS in action. Join us and be part of a team that’s making a real difference in the industry!

  • www.exphys.com.au
  • www.facebook.com/EXPHYSREHAB/
  • www.linkedin.com/company/exphys-pty-ltd
  • www.instagram.com/exphysrehab/
  • https://www.youtube.com/channel/UCj__NpBAK65nO__pDy3kLUw/videos

Don't miss out on this opportunity. Submit your application now.


About EXPHYS

Woolooware, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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