About the Client

Our client is a well-established, premium hotel known for its outstanding service and warm hospitality. This vibrant venue offers a welcoming atmosphere and is a favourite among both business and leisure travellers. With a strong reputation in the industry, the hotel prides itself on professionalism, customer satisfaction, and a dynamic team culture. Located in Shepparton, you'll enjoy the perfect blend of regional charm and city convenience, with great restaurants, parks, and a thriving local community.

About the Position

Are you a customer-focused Front Office Receptionist looking to take the next step in your hospitality career? This is your chance to join a leading hotel brand, delivering top-tier guest experiences in a supportive and engaging environment. Enjoy a competitive salary of $65,000 - $70,000 + Super, career growth opportunities, and a team that values your skills and dedication.

Position Description

* Provide exceptional front desk service, ensuring a seamless guest experience
* Manage reservations, check-ins, and check-outs efficiently
* Handle guest inquiries, offering solutions with professionalism and care
* Process payments and maintain accurate financial records
* Collaborate with different departments to enhance overall hotel operations
* Maintain a welcoming and organised reception area

Position Requirements

* Previous experience in a front office or reception role
* Strong customer service skills with a friendly and professional attitude
* Ability to multitask and work efficiently in a fast-paced environment
* Proficiency in hotel management software and Microsoft Office
* Excellent communication and problem-solving abilities
* Availability to work flexible hours, including weekends and holidays

Seeking a Front Office Receptionist to join a premium hotel in Shepparton. $65-70K + Super. Deliver outstanding guest experiences in a dynamic team.

To apply online, please click on the apply button.

Alternatively, you can contact Mitchell Hamilton on MHamilton@frontlinehospitality.com.au for a confidential discussion about the position.

You can also check out our website for other available positions.

www.frontlinehospitality.com.au