Clinical Liaison (NSW North)

Who we are:

Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD). The name is the blend of the words individual and endeavor, and the tagline “Focus on you” makes the company’s commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.

Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.

The Position

Reporting to the Regional Sales Manager (North), the Clinical Liaison (NSW North) performs and initiates sales activities to achieve sales budgets. Your assigned territory encompasses the Central Coast, Newcastle, Hunter New England Area and out to the Tamworth catchment area. The territory includes a regional area of North of Newcastle through Port Macquarie and Coffs Harbour to Grafton.

The responsibilities of this job include, but are not limited to, the following:

• Specialist Clinicians
• Primary Care (GP) prescribers
• Drug Treatment Teams
• Pharmacists
• Nursing staff and other HCPs in the drug and alcohol community

• Establish strong relationships with key opinion leaders and clinical staff to drive quality care and best practice, expansion of treatment access for patients and endorsement for Indivior’s products.
• Actively contribute to the team in identifying opportunities for business growth, development of business plan and distribution of suitable educational and promotional materials.
• Commercially responsible for development of the business in Northern NSW by building influential relationships amongst all external stakeholders in the opioid dependence treatment community, and driving education, appropriate usage and adoption of Indivior’s products.
• The role encompasses the building of awareness, empathy and engagement in the treatment of opioid dependency (expanding treatment access), and driving awareness, education and appropriate usage of Indivior’s products amongst:

This awareness is achieved through one-one meetings and discussions as well as the organisation and implementation of small and large scale educational meetings and forums and establishing mentoring, peer to peer networks and triangulation of care.

• Effective customer segmentation, targeting and prioritisation combined with time management to ensure efficient territory management and delivery of KPIs.
• Actively contribute to the business plan by providing insights and learnings from the market to assist in identifying opportunities for growth.
• Any other duties as assigned.

Who you are:

You are a self-motivated, driven individual who loves the challenge of engaging with and influencing a diverse range of stakeholders. More specifically the successful candidate will possess the following qualifications and experience:

• Bachelor’s degree in health-related area, nurse, health worker, medical (preferred)
• Working knowledge of pharmaceutical industry
• Experience or past involvement in the field of drug addiction or at least sales or health related experience in a similar specialist niche pharmaceutical market segment (clinic, hospital, specialist target audiences).
• Ability to organise and lead clinical educational meetings
• Strong interpersonal, communication skills and empathy, track record of building long standing influential relationships
• Proven ability to understand and operate in a technically complex therapeutic area
• Completion/ willingness to complete the Medicines Australia Continuing Education Program
• Valid driver’s license (essential)

In addition to the minimum qualifications, our new team member will also be able to demonstrate:

• A strong customer focus and can effectively communicate with a range of internal and external stakeholders
• Results driven attitude with persuasive selling technique
• Works effectively and cooperatively as a team player
• Presents effectively in front of groups of people
• Strong sense of urgency and achievement
• Resilience and able to respond under pressure
• Ability to influence, build networks and ‘win:win’ relationships
• Focused listening skills
• Displays a high-level of initiative, effort and commitment to ensure the completion of assignments and projects in a timely manner
• Reads situations quickly. Anticipates and adjusts for problems and roadblocks
• Strong communication skills with excellent command of the English language

Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. In addition to a competitive base salary, bonuses and car allowance, the Indivior experience includes:

• Additional paid leave days for Volunteering, Diversity and Inclusion and Birthdays
• 14% employer superannuation contribution
• $4000 p.a. Health Insurance Allowance
• Free access to EAP and other well-being services
• Our Guiding Principles, Core Values and Vision provide a culture that unites and guides our employees

Indivior is an Equal Opportunity Employer