What we have to offer you:

• Short term campaign offering flexible hours (Minimum 20 hours)
• Monday - Friday work only (no weekend work)
• An attractive remuneration; $34.10 per hour + super!
• Supporting existing merchants! NO SALES!!!
• The opportunity to work with one of the biggest worldwide brands, American Express!
• A great support team who encourages your success
• Full paid training and induction provided
• Ongoing training and development programs (internal & external)
• A collaborative, innovative and engaging culture
• Mates’ rates with corporate partners e.g. health insurance, retailers and more
• Opportunities to move into other areas within the business both in Australia and globally
• Working for one of Australia’s leading field marketing agencies
• 24/7 access to our Employee Assistance Program.

About the position:

You will be the face of American Express visiting existing small-medium sized merchants within the Restaurant industry in an allocated territory. With your excellent customer service skills, you will be responsible for strengthening merchant relationships, reinforcing brand value, and ensuring American Express services, signage, and messaging are maximised. Your role will focus on delivering a personalised account management experience and driving AMEX acceptance to encourage a positive experience.

This role will include:

• Ensure that the American Express services, signage, merchandise, and message is being maximised across all Merchants.
• A designated cluster of merchants to allow you to focus your attention.
• During this campaign, you will conduct targeted merchant visits, engaging business owners/ managers to raise awareness of key marketing initiatives and promotional campaigns.
• Collecting merchant feedback and insights to provide American Express an understanding of how best to support the needs and requirements of small merchants within Australia.

About you:

• Must have a car and license (this is essential) as you will no longer have to sit in an office!
• Self-motivated with a positive attitude.
• Effective planners with the ability to manage time efficiently with minimal supervision.
• Can empathise and provide solutions to any challenges encountered.
• Exceptional customer service skills.
• Ability to build and develop effective and lasting relationships with all levels of staff

About us:

Retail Safari as part of CPM Australia is a dynamic and innovative customer acquisition agency representing many industry leaders and blue-chip clientele. We offer our clients effective customer contact solutions tailored to maximise their brand awareness through a diverse range of channels including merchandising, retail support, direct sales, and local brand activation. Visit our websites: www.retailsafari.com.au and www.cpm-aus.com.au.

If this sounds like you, then APPLY ONLINE NOW!

Please note, only shortlisted candidates will be contacted.