We have an exciting opportunity for a passionate and dedicated care staff professional to work in the role of Concierge in our Riverview Apartment Complex.

This role is resident focused, where you will be delivering care and services in a holistic way to ensure our residents live the life they choose.

Your duties will include, but not be limited to:

• Providing exceptional customer service by way of fostering and building relationships with consumers and family members
• Providing and supporting residents to participate in a range of leisure and lifestyle activities
• Working in conjunction with Hotel Services staff, you will support residents’ dining experience and living environment
• Providing efficient Customer Service and maintain documentation to a high standard

Key Criteria:

• Certificate III In Individual Support Work or equivalent
• Certificate IV Leisure and Health is desirable
• Current First Aid Certificate
• Experience with and a genuine desire to work with older people in a service focussed model
• Ability to work in a person centred approach, with integrity, compassion and kindness
• Ability to work independently and unsupervised
• Ability to proactively solve problems, manage complaints and use initiative
• Responsible Service of Alcohol competency would be highly regarded
• Flexibility to work around the needs of the residents

We can offer you:

• Competitive rate of pay - $35.00 per hour plus applicable shift penalties, plus superannuation
• Access to full not-for-profit Salary Packaging, making up to $18,550 of your income tax-free!
• Employee sign on Bonus – Earn up to $1000!*
• 15% Employee discount at our Rocksalt restaurant
• Carrington will provide your first set of uniforms *
• Enjoy our “Carrington Day” – an additional Christmas public holiday each year
• Staff immunization program
• Free on-site parking and beautiful gardens

* Conditions apply

For further information about this role, please contact Karthik Selvadorai on 4659 0310.

To apply:

Applications must include a current resume and a cover letter addressing your suitability against the position criteria above and outlining how you believe you are suitable for the role.

Applications close: Sunday, 23 March 2025