As a key member of the Finance automation team, the Business Analyst will support the business to identify opportunities to reduce administration tasks for both the finance community and consultants to improve productivity.

The Business Analyst is responsible for gathering requirements, documenting process, design, with strong analytical and problem-solving skills.

This role will be supported by the automation team lead and other disciplines roles as they develop skills across process improvement, software development life cycle methodologies, and experience in creating commercial business cases to understand the return on investment of opportunities.

Key Responsibilities

• Gather and document business requirements and processes to identify
  opportunities for optimisation and automation
• Develop use cases and process flows to support the development of
  improvements
• Conduct stakeholder interviews to understand business needs and pain
  points
• Participate in user acceptance testing and ensure that solutions meet
  business requirements
• Develop and maintain system documentation and training material

Experience

• Minimum 2-3 years’ experience in finance
• Tertiary level qualification in relevant field
• Excellent communication and interpersonal skills
• Project management skills with a focus on process improvement
• 2+ years of professional experience in a business analyst role or similar
• Strong analytical skills with a data-driven approach to decision-making
• Demonstrated experience working in a fast-moving and dynamic
  environment
• Salary range on offer: $70k-80k (excluding super) plus a potential 10% upside (based on experience and company performance)

Why Flight Centre?

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

We value you

Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Irreverence. Ownership. Egalitarianism.

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.