Senior Cyber Security Analyst - Cyber Threat Intelligence

NSW Department of Customer Service
Sydney, NSW
A$125,693-$138,510 p/a + super
Information & Communication Technology → Security
Full-time
On-site

Posted 7 days ago


Senior Cyber Security Analyst - Cyber Threat Intelligence, Ongoing opportunity with flexible office locations + hybrid options

  • Ongoing opportunity in the Cyber Threat Intelligence team
  • Grade 9/10 role within DCS Cyber & Information Security Office (CISO)
  • Salary range: $125,693 - $138,510+ super (11.5%)
  • Excellent leave entitlements: 20 days annual leave and up to an additional 24 days of flexible leave.

About Us
The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

This is an exciting opportunity to work in the DCS Cyber & Information Security Office (CISO) working closely with DCS agencies to uplift and improve cyber security ensuring DCS digital services are safe and secure.

About the role
The Cyber Threat Intelligence team are tasked with leading the provision of strategic, operational and tactical cyber threat intelligence to pre-emptively prevent cyber attacks and reduce the likelihood and consequences of cyber attacks on the department. We do this by applying the intelligence process to support the fortification of defenses, safeguarding of sensitive data, and protection of government services that are delivered by divisions and agencies within DCS.

We are looking to recruit a Senior Cyber Security Analyst to join the Cyber Threat Intelligence team. This role will focus on operational and technical cyber intelligence to mitigate cyber security threats and risks for DCS by leveraging cyber threat intelligence and technical proficiencies and collaboration with stakeholders, to improve cyber security response in an evolving threat environment.

Responsibilities include:

  • Proactively monitor, identify, assess and alert to cyber security issues and threats
  • Collaborate with internal and external stakeholders on cyber security issues in order to monitor, detect, report and share information on incidents, threats and trends to support informed decision making
  • Analyse and assess cyber threats to DCS services, assets and information to determine attribution, motivation and capability
  • Timely delivery of actionable advice, intelligence and reporting on cyber security incidents, threats, trends and issues
  • Identify stakeholder requirements and prioritise workload to meet agreed outcomes and timeframes to ensure prompt resolution of issues
  • Develop and lead projects with an aim to ensure continuous improvement of the team and DCS's cyber security posture

About you

  • Experience in strategic, operational and tactical cyber threat intelligence with an awareness of current cyber threats and issues
  • An understanding of information security and intelligence principles and concepts
  • Problem solving and critical thinking skills with the ability to think outside of the box to formulate plausible scenarios and conduct accurate analysis
  • Strong written and verbal communication skills with the ability to foster effective working relationships and provide advice and guidance to stakeholders at all levels
  • Experience in cyber security, intelligence or related environments.
  • Skills or experience with tools or techniques used in threat hunting or cyber threat intelligence platforms would be an advantage
  • Qualifications in cyber security or industry qualifications in cyber threat intelligence will be highly regarded

Essential Requirements
Australian citizenship with the successful applicant having, or being able to attain and maintain, an NV2 security clearance or higher as a condition of employment

When Applying for this Role
When applying for this role, please include your resume (no more than five pages) and a cover letter (no more than two pages) providing an overview of your suitability to the role based on the 'Responsibilities' and 'About You' sections.

Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Monday 24th March

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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