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Customer Service Receptionist

Clyde Veterinary Hospital
Clyde North, VIC
A$50,000-$65,000 p/a
Administration & Office Support → Receptionists
Full-time
On-site

Posted 7 days ago


Position: Customer Service Receptionist

Location: Clyde Veterinary Hospital

Employment Type: Full-Time

About Us: Clyde Veterinary Hospital is a well-established veterinary hospital dedicated to providing high-quality care for animals and outstanding service to their owners. We pride ourselves in being a strong part of the Clyde Community. Our team is committed to creating a welcoming and supportive environment for pets and their families. We believe in going the extra mile to ensure the well-being of every animal and the satisfaction of every client.

Key Responsibilities:

  • Greet and welcome clients and their pets with a friendly and professional demeanour.
  • Handle multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
  • Answer phone calls, schedule appointments, and manage the front desk efficiently.
  • Handle enquiries and provide information about our services, policies, and procedures.
  • Assist clients with paperwork, billing, and payment processing.
  • Maintain a clean and organised reception area.
  • Provide empathetic support to clients during difficult situations.
  • Coordinate with veterinary staff to ensure smooth operations and exceptional care.
  • Maintain the cleanliness of the Reception area and Consult rooms

What we are looking for:

  • Previous experience as a receptionist in a veterinary or health care role is preferred.
  • Ability to work in a fast-paced and dynamic environment.
  • Ability to work within a rotating roster.
  • Strong attention to detail and organisational skills.
  • Excellent communication and interpersonal skills.
  • Passion for animals and dedication to exceptional customer service.
  • Outgoing personality with a willingness to go the extra mile for pets and their owners.
  • Empathetic and compassionate nature.

What We Offer:

  • Competitive salary and benefits package based on experience.
  • Opportunity to work with a dedicated and compassionate team.
  • A supportive and friendly work environment.
  • Ongoing training and professional development opportunities.
  • The chance to make a positive impact on the lives of pets and their owners every day.

Join us at Clyde Veterinary Hospital and become a vital part of a team that truly cares about the well-being of animals and the satisfaction of their owners. We look forward to meeting you!

How to Apply: If you are an outgoing, detail-oriented, and empathetic individual who is passionate about animals and customer service, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this position by applying online.


About Clyde Veterinary Hospital

Clyde North, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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