JOB DETAILS

JOB TITLE: Technical Business Analyst

LOCATION: Melbourne (Hybrid)

Key Responsibilities

• Build and maintain strong relationships with stakeholders across business, product, and technology teams.
• Lead requirement gathering, discovery workshops, and solutioning discussions and related scrum ceremonies.
• Deeply understand business needs by engaging directly with clients, reviewing documentation, and conducting independent research.
• Analyze and translate business requirements into clear, actionable functional designs and roadmaps.
• Document and manage requirements using tools such as Rally, Confluence, and ServiceNow, ensuring traceability and alignment across teams.
• Work closely with development teams to provide ongoing clarification on requirements and contribute to solution design across multiple asset teams.
• Drive alignment between business objectives and delivered solutions, ensuring that each release meets intended outcomes.
• Collaborate with global and remote teams to address issues, resolve ambiguities, and support planning and delivery.
• Apply structured requirement management techniques, including user story creation, data mapping, data modelling, root cause analysis, prototyping, and interface modelling.
• Act as a trusted advisor, simplifying complex business processes and requirements for both technical and non-technical stakeholders.

Skills & Experience Required

• Expertise with tools such as Rally, Confluence, PlantUML, Excel, and ServiceNow.
• Familiarity with financial messaging standards such as ISO 8583/AS2805 and ISO20022 (Payments Initiation), along with Credit Scheme Clearing and Settlement
• Solid understanding of AWS/Azure cloud platforms, microservices architecture, and the ability to interpret technical artifacts such as Java/PostgreSQL code and API definitions (Swagger/OpenAPI).
• Strong understanding of requirement engineering and documentation best practices, with the ability to confidently apply techniques such as story writing, data modelling, prototyping, and governance processes.
• Experience working with remote, cross-functional teams in global delivery models.
• Strong negotiation and influencing skills, with the ability to align diverse stakeholder perspectives.
• A results-driven approach with a passion for driving delivery and adding business value.

Qualifications

• 10+ years of hands-on business analysis experience, preferably in payments, banking, or financial services.
• Bachelor’s degree in Business Management, Information Technology, or related field (required).
• Master’s degree in Management, Technology, or a related discipline (preferred).
• Require to join immediately.