About the role
As our Technical Consultant – Microsoft Dynamics 365, you’ll manage the design, development, and maintenance of Customer Relationship Management (CRM) solutions, ensuring compliance with IT standards and data governance. Reporting to the Manager Service Delivery, you’ll collaborate with internal teams and external partners to customise, integrate, and support Microsoft Dynamics 365 CRM, enhancing business processes and system efficiency.

As our Technical Consultant – Microsoft Dynamics 365, you'll also:

• lead the customisation, integration, and development of Microsoft Dynamics 365 CRM solutions to meet business needs.
• provide technical expertise in system configurations, upgrades, and ensuring alignment with IT standards and privacy regulations.
• collaborate with stakeholders to design innovative solutions, support product roadmaps, and maintain system functionality.
• deliver ongoing system support, troubleshoot issues, and contribute to testing, data migration, and deployment activities.

Skills & Experience

• Extensive experience in customising and configuring Microsoft Dynamics 365 CRM, including workflows, plugins, and integrations.
• Strong technical knowledge of the Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Azure services.
• Proven ability to design solutions based on detailed business requirements and adhere to privacy and compliance standards.
• Demonstrated success in collaborating with cross-functional teams and
• Providing ongoing system support and troubleshooting.

About the RACGP
The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

Why Join Us?
Maximise Earnings: 14% Superannuation and 17.5% Annual Leave Loading
Christmas Leave & Well-being Days: Extra paid leave for employee rest and well-being
Work-Life Balance: Enjoy flexible hybrid work options.
Career Growth: Access a robust Professional Development Program.
Join a Leader: Be part of an organisation that values innovation and integrity.
Professional Satisfaction: Work with a team who are passionate about training in general practice

How To Apply?
Click the ‘Apply’ button and submit your CV and cover letter as one document.

Please visit our careers page for details on our recruitment process and position descriptions.

Applications will be reviewed as received, as the process may conclude before the closing date.

We respectfully will not be accepting any applications from recruitment agencies for this role.

Applications Close: 11.59PM Wednesday March 19, 2025

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds.

If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.