About the Company:

Deluxe is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented individuals, developers, and industry veterans.

About the Role:

Support our operations teams and end users with their technical day-to-day needs – troubleshooting, analyzing, and resolving hardware and software issues.

This role oversees and manages the services running across both the virtual and physical infrastructure.

Assist with onboarding new employees – ensuring accounts, equipment, and access they need are properly provisioned.

Install, configure, and maintain both Linux (CentOS/Rocky) and Windows servers to run the services needed by the business.

Support the design and deployment of any new solutions, services, or architecture.

Work vendors to procure and install equipment and software.

Unpack, rack, unrack, install, move, and configure server room and datacenter equipment as needed.

Participate as part of a larger our larger support team to ensure operations and coverage between facilities and regions is maintained.

Ability to troubleshoot and resolve basic network issues and comfortably work as remote hands with our dedicated network teams for more complex issues as needed.

Perform system backups and recovery.

Special projects and other duties as assigned by manager.

About you:

4 years of college level course work in related field, or 2-4 years of experience in an onsite, deskside, or systems administration/engineer support role.

Must have experience with virtualization platforms (eg: VMware or Proxmox)

Firm understanding of how to support enterprise NAS/SAN infrastructures.

Knowledge of LAN and WAN networking fundamentals.

Ability to interact with internal and external customers to resolve issues.

Strong verbal and written communication skills.

Ability to multi-task and meet deadlines.

Prior experience with AWS preferred but not mandatory.

Prior experience in a post-production environment is a major plus.

Experience with Transcoder, Clipster, ProTools, or similar software major plus