Organisational Environment

For more than 100 years, Scouting has enabled young people to participate in outdoor adventure activities and push personal boundaries, developing their resilience, confidence, and leadership capabilities. Scouting is shaping the future by giving young people the opportunities and the support to thrive and be heard.

Alpine Activity Centre (AAC) is in the heart of Jindabyne and owned by Scouts NSW. AAC is in the Snowy Mountains on a 5-acre property, offering a range of services, facilities, and provides short term private and group accommodation options. It boasts lakeside views of Lake Jindabyne, and is within 20 minutes of Kosciuszko National Park, Thredbo Resort & Perisher Valley.

Purpose of the Position

The Cleaner is essential in providing general cleaning, housekeeping, and turnover duties to ensure quality stays for guests. This position assists making AAC appeal to more people.

Responsibilities & Duties

General Cleaning

• Maintain an overall high standard of cleanliness, hygiene, and presentation of the facility.

• General cleaning of the Tony Balthasar Lodge, Kanangra Cottage, Blue Gum Cottage, & the Harry Stender Cottage.

• high dusting, de cobwebbing, spot cleaning, wiping windowsills and benches.
• restocking supplies, checking, and refilling all hand hygiene units.
• bathrooms mirrors, toilets, top up toilet paper, hand towels and soap.
• Vacuum / sweeping and mopping floors.
• making beds.
• remove liners and relining all waste containers.
• Removing unsightly marks off walls.

• Ensure the cleaning process includes (but not limited to):

• Adherence to the facility cleaning checklists.

• Keep the cleaner’s storeroom clean, tidy, and organised.
• Keep appliances provided for cleaning in good working order.
• Use cleaning products provided safely and correctly in accordance with the manufacturer’s instructions.
• Inform management of any issues relating to maintenance that requires further attention.

• Liaise with cleaning suppliers to ensure sufficient stock levels are maintained.

Housekeeping & Turnover

• Management of linen and laundry requirements, including ordering and delivery from suppliers.

• Preparing and cleaning rooms to the highest quality and efficiency.

• Ensuring the security and privacy of guests, always demonstrating your integrity and diligence.

• Maintaining cleanliness of work areas and proactively report of any hazards, faulty or damaged equipment to management.

• Providing efficient, friendly, and professional service to all guests.

• Carry out additional duties related to the operation of the facility as required.

Guest Liaison

• Maintain positive public relations with all customers.
• Maintain satisfactory standard of behaviour and dress.

Key Capabilities & Requirements

Qualification, Training & Experience

• Experience in cleaning or housekeeping.
• Computer literacy and ability to navigate and use the Microsoft Office suite including word processing, spreadsheet and presentation software and applications.

Knowledge, Skills & Abilities

• Strong interpersonal and oral communication skills and ability to interact with stakeholders.
• Strong time management skills.
• Highly organised with the ability to prioritise tasks and meet deadlines.
• Strong attention to detail.
• Able to work independently, autonomously and with limited supervision.
• An ethical approach to work, self-motivated and enjoys achieving results.

Essential Requirements

• Right to work in Australia
• Current National Police Check
• Current Working with Children Check
• Mandatory Training
• Current First Aid Certificate
• Current CPR Certificate
• Current Drivers Licence
• Ability to work flexible hours

Clearances

Scouts NSW is committed to being a 'Child-Safe' organisation and expects our Employed Team to agree to our Youth Protection Policy and Procedure, Code of Ethics and Code of Conduct. Appropriate reference and background checking will be undertaken, including a Working with Children Check and National Police Check. We are committed to the safety and empowerment of all children.

Team Support

Scouts NSW fosters a positive and collaborative culture, where teamwork and mutual support are at the forefront of everything we do. We believe in empowering employees to work together towards common goals, ensuring both personal and professional growth.

Scouts NSW values equitable recruitment practices and strive to provide an experience that’s fair, inclusive, and accessible. We celebrate our diversity and welcome all people regardless of ethnicity, faith, age, ability, culture, language, gender identity, or sexual orientation. We encourage all suitable applicants to apply for this position.

If you are proactive, results-oriented with a passion for making a positive impact, we want to hear from you!

Please note that only people with the right to work in Australia should apply for this position.

HOW TO APPLY:

All applications are held in the strictest confidence and only shortlisted candidates will be contacted.

To apply, please provide your resume and cover letter outlining your relevant skills and experience.

Recruitment Agencies, thank you for thinking of us, we do endeavor to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we will be in touch.