Maintenance Scheduler

Job Description

Manage the maintenance scheduling for commercial electrical works, including reactive and programmed works. This is an office-based role where you will be responsible for creating jobs, scheduling technicians, and liaising directly with our clients and maintenance teams.

About us

Medium sized company (45 staff)

Family company with a strong emphasis on work-life balance

We are eager to train, mentor and upskill all our staff

Huge potential for growth

Our Business

MPE Group are a family-owned and run company since 1989. We have developed into a professional organisation, involving multiple divisions, electrical, mechanical and interiors. A team of friendly and motivated staff ensure a great working environment.

Position Description

Manage reactive and programmed works for selected clients

Reviews and prioritizes works/quote requests, via Simpro (job management software)

Communicate with the client and assign to the appropriate technician or contractor

Work with facility managers, MPE Service Manager, internal MPE admin team, and technicians as required to complete the works

Timely completion of job life cycle from creation to completion

Skills & Experience Required

Experience working with reactive work orders and planning/scheduling (must have trade service industry experience)

Understanding of Simpro application highly regarded but not necessary (training provided)

Excellent interpersonal communications skills are required (verbal & written)

Exceptional organization and time management skills

Demonstrated ability to work autonomously and as part of a team

Minimum of 1-2 years scheduling experience

Able to interact with all levels of the organization, client’s representatives, and major stakeholders

Strong skills in Microsoft Office