🌟Join Our Team at TSA Group - Australia!

Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team for some exciting project work!

We’re a purpose-driven business, and our mission is clear. We endeavor to create experiences that people love by revolutionizing the way they connect and communicate with brands.

As a Customer Service Officer, you will be assisting everyday Aussies with basic enquiries. You will be assisting customers with their questions, whilst providing a positive customer experience. This is the perfect opportunity for anyone with a customer centric mindset and experience handling over the phone enquiries!

What You Need to Know About Your New Role

• Training: Receive paid training in a supportive environment.
• Helping Customers: Use self-service portals to help you and your customer resolve their enquiry
• Building Connections: Make every customer feel valued and heard with genuine connections
• Customer Care: Deliver top-notch service in every interaction, leaving customers happy and satisfied.
• Start Dates: Opening from March 2025
• Roster: Work a rotating roster, between 6am - 9pm Monday to Sunday, minimum 25 - 30 hours a week
• Location: 100% in office role at 31 Troode St, West Perth

What We're Looking For:

• Communication: Excellent communication skills
• Integrity: Respectful, open, honest, and authenticity
• Tech-Savvy: Navigate multiple systems easily and communicate effectively
• Driven and Resilient: Open to change and challenges
• Big Heart: Passion for people and prioritizing customer care

Why You’ll Love Working with Us

• #TSAWays: 🎉 Join a unique culture that’s all about growth, recognition, and fun!
• Career Growth: 📈 Climb the ladder with opportunities for internal progression.
• Great Training: 🎓 Enjoy full training with ongoing coaching and development.
• Recognition: 🏆 We celebrate our people with vibrant and rewarding programs.
• Supportive Team: 🤗 Be part of a fun, friendly, and supportive team.
• Flexible Schedule: 🕒 Experience a healthy work environment with a flexible schedule.
• Awesome Perks: 🎁 Get loyalty perks that'll make your day!

TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous Peoples. We recognize and value the unique skills, perspectives, and experiences Indigenous applicants bring to our organization.

If you are an Indigenous candidate and would like support with your application, please contact [email protected] for assistance.

Join Us!

At TSA Group - Australia, we love diversity and welcome applications from all qualified candidates. However, this opportunity is exclusively for Australian citizens. If you meet this criterion and are over 18, we’d love to hear from you! Apply now and start an exciting 6-week journey with us!

Check out the links below or just press that apply button and we’ll show you everything!

• Website: TSA Group
• Instagram: tsa_group_
• LinkedIn: TSA Group Australia

Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process, and legitimate communication will come from official TSA Group email addresses (e.g., @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to [email protected].