Are you passionate about customer service and experienced in business support? Would you like to help communities and local businesses recover from potential events? We are currently seeking expressions of interest for temporary Customer Service & Business Support candidates to be on call to assist in the recovery efforts across Queensland.

Client Details

Michael Page is proud to partner with a key Queensland Government client to support critical community recovery efforts. We are seeking Expressions of Interest for potential upcoming temporary roles supporting cyclone alfred that will play an essential part in Queensland's recovery process.

Key Requirements:

• Successful applicants MUST be available to be rostered between the hours of 7am-7pm accross 7 days (including weekends) ( 5 days on 2 days off per week )
• MUST have your own mode of transport - due to reduced public transport on public holidays.
• Must be able to start on short notice
• Must be able to pass a criminal history check

If you're eager to contribute to a crucial recovery initiative, we invite you to register your interest.

Description

• Providing a quality service to customers by resolving specific customer requests in an efficient and courteous manner; including assessing applications for grants, liaising with stakeholders including applicants and contractors.
• Respond to enquiries with empathy and respect, providing a positive service experience.
• Adhere to scheduled roster and break times.
• Abide by the Queensland Government Code of Conduct and all Policies and Directives that apply to this role.

Profile

• Previous experience in a fast pace customer service environment
• Previous experience in Government is highly regarded but not essential
• Previous experience in grants or claims processing is beneficial but not essential
• Ability to communicate clearly on the phone with a focus on well-spoken, clear communication and exceptional listening skills

Job Offer

• Weekly pay
• Competitive rates
• 5 days on 2 days off across a 7 day roster
• Brisbane Central Location
• The opportunity to make a difference in the lives of Australians
• A supportive and inclusive work environment
• Temporary employment with the potential for extension

Please note we will be reaching out to candidates who meet the criteria over the upcoming weeks to register in preparation. Start dates will be dependent on the communities requirements for support.

If you have previously applied please feel free to reach out to the email below with your updated availability.

We ask you do not call the team in regards to this role while we have a high volume of applications, we will respond to email as quickly as we can.

To apply online please click the 'Apply' button below.