About the role

We are seeking an experienced Dog Daycare Manager to join our team at Woof Wonderland in Oak Flats, NSW. As the Dog Daycare Manager, you will be responsible for overseeing the day-to-day operations of our bustling dog daycare facility. This is a full-time hands on position, and you will play a crucial role in ensuring the safety, care, and enrichment of the dogs in our charge.

As we are working with animals you will also need to be able to sit, stand, walk, lift, carry, push, pull, bend, crouch, kneel, squat, reach, stretch, and restrain animals up to 50kg on leads. With the occasional lifting of over 20kg.

What you'll be doing

• Supervising and coordinating the dog daycare team to provide exceptional care and customer service
• Ensuring strict adherence to our policies and procedures to maintain high standards of safety, cleanliness, and enrichment for the dogs and staff.
• Overseeing the admissions process, including conducting meet-and-greets and assessing the temperament and behaviour of new dogs
• Monitoring the dogs' activities and interactions throughout the day, and addressing any behavioural issues or conflicts
• Maintaining accurate records, including vaccination status, feeding schedules, and incident reports
• Ensuring the facility and equipment are well-maintained
• Promoting the services of the dog daycare and assisting with marketing and community outreach efforts

What we're looking for

• Minimum 2 years of experience in a dog daycare or similar animal care setting
• Strong knowledge of canine behaviour, body language, and proper handling techniques
• Excellent communication and interpersonal skills, with the ability to effectively manage and lead a team
• Proficient in maintaining detailed records and data management
• Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment
• Passion for the wellbeing and enrichment of dogs, and a commitment to providing exceptional customer service
• Relevant qualifications, such as a Certificate III in Companion Animal Services or equivalent, are highly desirable

What we offer

At Woof Wonderland, we pride ourselves on creating a positive and supportive work environment for our team. We offer competitive remuneration, opportunities for career development, and a range of benefits to support your work-life balance, including:

• Generous staff discounts on our services and products
• Ongoing training and professional development opportunities
• Flexible work arrangements and remuneration packages
• A collaborative and inclusive team culture, with regular social events and team-building activities

About us

Woof Wonderland is a leading provider of premium dog care services in the Oak Flats region. Our mission is to create a safe, nurturing, and enriching environment for the dogs in our care, while also supporting the needs of their owners. With a team of passionate and dedicated animal lovers, we are committed to delivering exceptional customer service and ensuring the wellbeing of every dog that visits our facility.

If you are a passionate and experienced Dog Daycare Manager who shares our values and vision, we'd love to hear from you.

Please include a cover letter outlining why you are the right candidate for this position alongside your resume. We advise that only shortlisted candidates will be contacted. No calls or emails about this will be taken or responded to.

Apply now to join our wonderful team at Woof Wonderland!

We thank you in advance for your interest and your time in applying.