About the role
This is an exciting opportunity to join the team at Henry Bucks , a renowned Australian luxury menswear brand, MTM Manager : Ready To Wear & Made To Measure . As a full-time MTM Suiting specialist, you will play a vital role in providing exceptional customer service and expert product knowledge to our discerning clientele in our Melbourne CBD store. Salary Package OTE + Commissions 100k + Competitive salary package, uncapped commissions, bonuses and other incentives

What you'll be doing

• Assist customers in selecting the perfect ready-to-wear and made-to-measure garments to suit their individual style and needs
• Provide expert advice on fabric, fit, and styling to ensure a tailored shopping experience
• Maintain an in-depth knowledge of our product range, including the latest seasonal collections

What we're looking for

• Proven experience in a high-end retail or luxury sales environment, preferably in the menswear industry
• Strong communication and interpersonal skills, with the ability to build rapport with customers
• A keen eye for detail and a commitment to maintaining the highest standards of presentation

Role Overview

The Business Development & MTM Manager – is responsible for leading the Henry Bucks Made-to-Measure (MTM) program looking after the existing database whilst engage with new markets, managing supplier relationships, developing sales strategies, and ensuring seamless operations across Australia. This role is instrumental in expanding the MTM private label and Luxury MTM, refining supply chain processes, and strengthening Henry Bucks' position in the luxury menswear market.

Key Responsibilities :

Made-to-Measure (MTM) & Business Development

Existing MTM Business to an established customer data base:

Develop a 100-day action plan to understand the MTM program, assess its structure, and make recommendations for improvement.

Re-engage with customers and re-establish confidence in the MTM offering.

Establish a strong supply chain by working with manufacturers in China and Europe to optimize costing structures.

Create selling materials, including model charts, order forms, swatch selections, and promotional frameworks in collaboration with the MTM Business Development Manager.

Implement a streamlined ordering process, ensuring efficiency in follow-ups, delivery timelines, final fittings, and payment facilities.

Expand the MTM private label across Australia and New Zealand, organizing MTM programs in key locations.

Develop relationships with corporate clients, professional associations, and industry contacts to generate business growth.

Target corporate partnerships, wedding expos, and trunk show activations to enhance customer acquisition.

Work with the eCommerce team to execute digital marketing strategies that promote MTM offerings via social media.

Plan and execute promotional events, including marketing campaigns and first-time customer incentives.

Travel interstate to manage business expansion, attend industry functions, and conduct client meetings.

What we offer
At Henry Bucks Pty Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. As a member of our team, you will enjoy a competitive salary, generous staff discounts, and opportunities for career development and progression.