Join Our Team as an Engagement Coordinator at AHP Disability and Home Care!

Are you passionate about supporting individuals with disabilities and providing exceptional service? AHP Disability and Home Care is looking for a dedicated Engagement Coordinator to guide our clients every step of the way!

Why Choose AHP?
✅ Be part of a supportive and collaborative team with shared goals.
✅ Make a meaningful impact by improving the lives of people living with disabilities.
✅ Enjoy a full-time, Monday to Friday role with stability and learning opportunities.

About Us
At AHP Disability and Home Care, we are committed to enhancing lives of NDIS participants and Home Care Package clients through exceptional allied health services. With a strong national presence, we empower and support individuals, ensuring they receive the highest quality care. Our passionate and dedicated team is at the heart of everything we do.

Your Role as an Engagement Coordinator
In this role, you will be the first point of contact for participants and their families, ensuring a smooth and supportive journey from initial intake to service coordination. Your attention to detail, organisational skills, and compassionate approach will help participants access the right services at the right time.

Key Responsibilities:

• Act as the first point of contact for participants and their families, guiding them through the service access process.
• Assist with Service Agreements, ensuring alignment with participants’ goals.
• Coordinate and schedule appointments with clinical staff to optimise resources.
• Build strong relationships with participants, families, and external stakeholders.
• Manage participant records with confidentiality and accuracy.
• Identify and manage risks to ensure safe service delivery.
• Adjust appointment schedules and assist with rescheduling or cancellations.
• Collect and address participant feedback to enhance quality care.

What You Bring to AHP
We’re looking for someone who shares our values and has:
✔️ A strong customer service, ideally in community-based disability services.
✔️ A passion for client-centred care and a commitment to helping participants achieve their goals.
✔️ Excellent communication and interpersonal skills, with the ability to build meaningful relationships.
✔️ Strong organisational skills with attention to detail for managing participant data and appointments.
✔️ The ability to thrive in a fast-paced environment, manage competing priorities, and remain flexible.
✔️ A commitment to continuous learning and professional development.

Ready to Make an Impact?
If you’re passionate about delivering outstanding customer service and making a difference in the disability and home care sector, we’d love to hear from you!

For a confidential chat, reach out to Andrea at 0457 118 389 or email [email protected].

Learn more about us: https://disabilityhomecare.australianhealthprofessionals.com.au/

Apply Now and be part of something truly rewarding!