Ignite Purpose is excited to partner with a well-respected company to find a friendly and detail-oriented Customer Care Associate to join their customer service team. This is a fantastic opportunity for someone with some experience in customer service who is eager to learn, grow, and develop their skills in a supportive environment.

Why You’ll Love This Role

Based in Artarmon, this company is known for its customer-first approach and collaborative culture. As a Customer Care Associate, you’ll gain hands-on experience, helping customers with their inquiries and providing excellent support while being part of a welcoming and experienced team.

What You’ll Do

• Assist customers with questions, product inquiries, and general support.
• Help troubleshoot and resolve basic customer issues with guidance from the team.
• Process orders, returns, and exchanges with care and attention to detail.
• Respond to customer reviews and feedback, helping to build strong relationships.
• Learn how to handle complaints with empathy and professionalism, ensuring positive resolutions.

What We’re Looking For

We’re looking for someone who:

• Enjoys helping people and wants to build a career in customer service.
• Has strong communication skills (both written and verbal) and a customer-first mindset.
• Is organized and eager to learn new skills.
• Can work well in a team environment and values collaboration.
• Approaches challenges with a positive attitude and a willingness to grow.

Why This Role is Right for You

This is an excellent opportunity to kickstart your customer service career with a company that values training, teamwork, and professional development. If you’re enthusiastic about delivering great customer experiences and looking to grow in a supportive environment, we’d love to hear from you!