• Full time ongoing position
• Salary range: $98,902 - $123,624 plus super plus salary packaging
• Up to $15,900 in salary packaging and hybrid WFH & office model

About the role
As the Senior Policy and Projects Officer for our service, you will support us by leading and contributing to the development and delivery of the FDRS project priorities, including enhancement of our electronic case management system, data coordination and reporting improvements and other client-centred activities (including redesign of our intake tools and strategies to increase client input into service design).

You will also support the senior FDRS team to meet strategic FDRS objectives such as promoting the inclusion of the voice of children and young people, building inhouse mediation capacity and scoping other ways of resolving family disputes.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About you
As our ideal candidate, you will possess:

• High level project management skills, including an ability to think laterally and innovatively and provide clear advice and solutions, based on an analysis of service data
• Demonstrated problem-solving, analytical and critical thinking skills
• Excellent interpersonal and communications skills, including the ability to sensitively engage with multiple service users
• Proven experience in working autonomously and the ability to operate at both a strategic and operational level.
• Demonstrate a knowledge of the general values of VLA and a commitment to our vision and values.
• Demonstrated experience working with First Nations Australians, including an understanding of the cultural norms, communication styles and complex issues experienced by First Nations people.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid
We provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

• Focus on work-life balance including flexible working arrangements
• Hybrid work from home & office model
• Training and professional development opportunities
• Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
• Opportunity to join Myki Commuter Club (and salary package the cost)
• Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
• Access to discounted Private Health Insurance

How to apply
To be considered for this role, please submit your current resume and a and a cover letter addressing the key selection criteria.

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information, please review the attached position description or contact Sam Lawry, Managing FDR Practitioner, FDRS on (03) 9269 0289 or [email protected].

No agency applications will be accepted.

Applications close by 11.59pm on Sunday 16 March 2025.

Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.