About Us:

Discover A Maze’N Things, a prime attraction on Victoria's Phillip Island. Our theme park is a magical playground with puzzles, illusions, sky trail and mini golf, delighting visitors of all ages. Based in Cowes, Phillip Island, this role is where excitement meets work.

Park Lane also operates holiday parks across Victoria. We are dedicated to creating more than just places to stay—we create experiences that inspire connection, joy, and lasting memories. Joining us means being part of a mission to enrich lives, whether through beautifully designed homes, vibrant retirement communities, or family-friendly holiday destinations. Rooted in a family-owned legacy since 1992, the Hellings family built Park Lane on a foundation of exceptional service, quality, and attention to detail.

Park Lane accommodations and entertainment are designed to “wow” families. We also manage independent lifestyle communities where seniors feel at home. As we continue to grow, we’re committed to empowering our team and supporting their professional development to deliver exceptional guest experiences every time. At Park Lane, we don’t just welcome guests—we create moments they’ll remember.

About the Role:

Join Our Team as an Administration Assistant! This role is 0.8 FTE (30.4 hours per week)

Park Lane is looking for a friendly, dynamic and efficient Administration Assistant to keep things running smoothly! If you're organised, detail-focused, and thrive on multitasking, we want you. With skills in finance, admin, and customer service, you'll be the backbone of our team—supporting the Business Manager and ensuring A Maze’N Things operates seamlessly. Confidentiality, professionalism, and a can-do attitude are a must!

Key Responsibilities:

Join the fun at A Maze’N Things and keep the magic running smoothly! As our Administration Assistant, you'll be at the heart of operations, handling a mix of finance, bookings, and general administration.

💰 Finance & Cash Handling – Manage petty cash, banking, invoices, and financial reporting. Keep things balanced and on track!
📅 Bookings & Guest Coordination – Oversee group bookings, liaise with schools and international visitors, and ensure seamless check-ins.
📊 Admin & Office Support – Maintain records, manage emails, support training, and assist with onboarding new staff.
📦 Stock & Systems Management – Maintain stock records, update pricing, and manage gift cards within our Venue Management System.
📂 Compliance & Reporting – Review HSE tasks, update policies, and ensure incident reports are accurately logged.
👥 Team & Customer Support – Assist with rostering, staff training, and provide top-notch service to guests and the team.

This is an exciting, fast-paced role where no two days are the same. If you love variety, organisation, and working in a dynamic environment, we’d love to hear from you! 🚀